Compliance within an Insurance Company’s Functional Areas How do you ensure that claims are being settled fairly and within a timely manner according to state and federal laws and regulations? Are required reports submitted to states as required? These, and more, are part of the Claims function. Learn about how the claims professional benefits from knowledge of compliance within the claims world.
Featuring: Chris Prutting, Head of Accident & Health Claims, Axis Capital
Hosted by: Karen Pollitt, Assistant Vice President, Product Development Accident & Health Division, Axis Capital
Christine Prutting is Head of Claims at AXIS Accident & Health and brings more than 30 years of diversified and progressive management experience within the insurance industry. Before joining AXIS, Christine was Claims Manager, Accident & Health, for Fairmont, where she managed the oversight of internal claims staff as well as Third Party Administrators. Christine was also Claims Manager for the North East Regional One Center for Great-West Life. During her tenure with GWL, Christine guided a staff of over 200 employees responsible for the day-to-day claims operations, auditing, training, customer service and plan building. She has demonstrated an ability to identify deficiencies and drive results. Christine is currently the Co-Chair for the Health and Long-Term Care Committee, member of the Marketing and Membership Committee and Fraud Education and Development team for the International Claims Association and current board member and President of the Eastern Claims Conference.
Karen Pollitt is a seasoned insurance compliance and product professional. She is currently Director, Product Development at AXIS Insurance Company, in the accident and health division.
Karen’s experience includes insurance regulatory affairs, managing state filings & statutory reporting, product development and contract drafting, advertising review, legislative/regulatory review and research and complaint handling. Her career began with the John Hancock Companies as a NASD Registered Representative, then with Combined International Insurance as a Group Contract Analyst. She was the Lead Compliance Analyst at Colonial Penn Life Insurance Company for 17 ½ years before becoming a Senior Contract & Compliance Consultant for 5 years working with Coulter & Associates, Inc.
Karen has served the AICP in numerous capacities including:
- National Executive Committee and Board of Directors:
Vice President 9/2019 – 10/2021
Regional Director – 9/2017 to 9/2019
Chapter Relations Chair – 9/2018 to 9/2019
Secretary 9/2013 – 9/2015
- Regional Chapter Board
Mid-Atlantic Chapter Past-President: 2009 – 2010
Mid-Atlantic Chapter President: 2008 – 2009
Mid-Atlantic Chapter Secretary: 2007-2008
Mid-Atlantic Chapter Sponsorship Chair 2017 to 2019
- National Committee Work: Marketing; Membership; Government Relations; Canadian Initiative
Karen has a Bachelor of Science Degree in Business Management from Thomas Jefferson University. She has earned the compliance designations of Associate, Insurance Regulatory Compliance, Associate Compliance Professional and Certified Compliance Professional