When:
July 10th-11th, 2025

Where:
Louisville Marriott Downtown
280 West Jefferson Street
Louisville, KY 40202

Compliance School

Insurance in Action: Market Conduct Explored.

Join the AICP in Louisville, Kentucky, July 10th and 11th for Insurance in Action: Market Conduct Explored.

This inaugural Compliance School tackles the critical question we all face: even with plans, policies, and procedures firmly established, how can we be sure they’re genuinely effective? More importantly, how will regulators perceive our compliance plan and operational integrity?

Market conduct is where theory meets practice; it’s the real-world test of our expectations against outcomes. Discover whether your carefully crafted strategies are performing as anticipated or if adjustments are necessary to meet regulatory standards.

Don’t miss this opportunity to delve into these vital questions. Together, we’ll ensure that your plans not only meet regulatory demands but champion excellence across all facets of operation.

On behalf of the AICP Board of Directors,

Dave Milligan
Learning and Education Director

Registration is now open!

Reserve Your Room Now!

*If you are new to AICP, you will first need to create a record. Once logged in, you’ll have full access to the registration features without any interruption.

Registration Classification Price
Industry Member $495
Industry Non-Member $795
Regulator Member $225
Regulator Non-Member $225
Student Member $100
Student Non-Member $125
Registration Classification Price
AICP Member Complaint Handling School Registration Only $495
AICP Member Complaint Handling School Registration & Annual Conference Registration $1275
Non-Member Complaint Handling School Registration Only $795
Non-Member Complaint Handling School Registration & Annual Conference Registration (Includes 2025 Membership) $1950
AICP Member Regulator Complaint Handling School Registration Only $225
AICP Member Regulator Complaint Handling School Registration & Annual Conference Registration $450
Non-Member Regulator Complaint Handling School Registration Only $225
Non-Member Regulator Complaint Handling School & Annual Conference Registration $450
AICP Member Student Regulator Complaint Handling School Registration Only $100
AICP Member Student Regulator Complaint Handling School Registration & Annual Conference Registration $200
Non-Member Student Complaint Handling School Registration Only $125
Non-Member Student Complaint Handling School Registration & Annual Conference Registration $250
Tentative Agenda, Subject to Change

Thursday, April 3rd

12:00 pm – 5:00 pm

Registration

12:55 pm – 1:00 pm

Welcome

1:00 pm – 1:45 pm

Definitions and Terminology

1:45 pm – 2:45 pm

Product Development

2:45 pm – 3:00 pm

Refreshment Break

3:00 pm – 5:00 pm

Life Cycle of a Filing

5:00 pm – 6:00 pm

Opening Reception

Friday, April 4th

8:30 am – 9:00 am

Breakfast

9:00 am – 10:00 am

SERFF Modernization

10:00 am – 11:00 am

DOI Engagement Panel

11:00 am – 11:15 pm

Refreshment Break

11:15 am – 12:00 pm

COMPACT Filings

12:00 pm

Meeting Adjourns


Thanks our Key Industry Partners!

Visionary Partners

Filing Ramp

Martin & Company

Perr&Knight

Ambassador Partners

Verisk

Supporting Partners

AM Best

First Consulting and Administration

RIA