April 1, 2025
SERFF Modernization Updates
This webinar covers updates on the Surf Modernization project, including the first release in March and its key features. Users face challenges like password resets and document management, but the team is addressing these issues. A new task management module and changes to the amendment workflow enhance user experience. Upcoming training sessions and a self-service user management feature aim to improve support and compliance.
March 11, 2025
MCAS: What’s New & What You Need To Know!
This webinar introduces upcoming events and the speaker’s background while discussing the NEIC structure and the roles of working groups in market analysis. Key updates include data collection tools, life insurance, lawsuit definitions, and health insurance reporting challenges. New pet insurance submissions are presented, and feedback is sought for future changes. The session wraps up with a Q&A segment addressing audience questions.
February 27, 2025
How To Prepare For Program Audits
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Learn how to effectively prepare for program audits and understand their importance in compliance and risk mitigation. Discover common pitfalls like mismatched filings and the need for proper documentation. Explore best practices, including stakeholder panels and technology use, to streamline the audit process. The session emphasizes the critical role of audits in maintaining compliance and avoiding fines.
January 23, 2025
Insurance Insights, Conversations in Compliance: Episode 10
Holly Blanchard is joined by Laura Panesso to talk about our Ambassador Industry Partner ISO’s history and Laura’s extensive experience within the organization. The conversation highlights changes in ISO’s business model, focusing on proactive regulatory compliance and innovative products. Key challenges include educating regulators on new modeling techniques and ensuring transparency in model-based filings. The importance of engaging students in the insurance industry and plans for the upcoming national conference are also discussed.
January 22, 2025
Regulatory Recap – 2024 Year in Review and 2025 Preview
This webinar covers significant regulatory updates for 2024 and previews for 2025. It discusses the Biden administration’s tri-agency rule affecting supplemental benefits, grassroots advocacy efforts, and ongoing lawsuits. State-level regulations on AI and data breaches are highlighted, along with California’s insurance market challenges. New regulations for catastrophe modeling and transparency in rate changes are also addressed, alongside the Trump administration’s delay of Biden-era rules.
December 19, 2024
Insurance Insights, Conversations in Compliance: Episode 9
Holly Blanchard is joined by Paul Martin, founder and CEO of Martin and Company, to celebrate the company’s growth and discuss challenges in the insurance industry, including talent acquisition and legacy processes. The conversation aims to highlight trends in product development, focusing on modernization and compliance, while addressing the impact of AI on claims processing and underwriting.
December 4, 2024
Data Duels: Balancing E-App Convenience and Consumer Protections in Life and Health Insurance Sales
The webinar discusses the digital sales environment, compliance considerations, and the importance of transparency regarding personal data collection. While online resources are popular, many consumers still prefer in-person interactions. The session highlights risks associated with online sales, including fraud and data protection, emphasizing the need for regulatory compliance and consumer review of applications.
November 21, 2024
Insurance Insights, Conversations in Compliance: Episode 8
Sean Cox, a Robert W. Lennon Award winner, discusses his journey to becoming president of First Consulting, a 55-year-old insurance compliance firm. He highlights the staffing challenges in the insurance industry due to an aging workforce and stresses the need to change perceptions about insurance careers. The conversation emphasizes engaging students and promoting the diverse job opportunities available in the insurance sector.
October 22, 2024
Belonging: The Real Purpose of DEI Programs
Are you passionate about making impactful changes within corporate environments? Then tune into Belonging: The Real Purpose of DEI Programs. Since becoming prevalent in 2020, DEI programs have significantly evolved across corporate America. This session promises to be a thought-provoking exploration featuring leading experts in the field. You’ll hear from Cindy Chambers of Solutions Arts, LLC, and Grant Doster from Grant Doster Consulting, and moderated by, Thomas Houck from Thomson Reuters.
August 29, 2024
The Wonderful World of Regulatory Compliance and Fraud
August 22, 2024
Insurance Insights, Conversations in Compliance: Episode 7
This month, our very own Stacy Koron sits down with Holly Blanchard, the President of Regulatory Insurance Advisors and incoming AICP President. Their conversation offers a unique glimpse into the collaborative efforts between regulators and industry professionals in maintaining a robust insurance market.
Key highlights of the interview include:
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- An in-depth look at how regulators and the industry join forces to strengthen the insurance market
- Holly’s vision for the future of AICP and her upcoming presidency
- A sneak peek into what’s in store for next month’s event in Indianapolis
This insightful discussion not only provides valuable industry knowledge but also sets the stage for the exciting developments coming to AICP. It’s a must-listen for anyone looking to stay ahead in the insurance world.
July 31, 2024
Insurance Insights, Conversations in Compliance: Episode 6
In this month’s Insurance Insights, Stacy talks with Laura Heeger, Chief Compliance Officer at Ethos. They’ll discuss Laura’s route to insurance compliance, her work with insurance companies and regulators around the world, and how this experience helps her in an Insurtech start-up. Laura also offers insights on how insurance compliance professionals can be good business partners – moving the company forward while managing risk.
July 18, 2024
What Keeps you Up at Night? Emerging Risks Facing Property/Casualty Insurers
Are you keeping pace with today’s emerging risks? While they’re often hard to quantify, they can have an outsized impact on your business. Join Christopher Sirota, Product Manager, Emerging Issues, Verisk, to discuss how emerging risks such as generative AI, electric vehicle infrastructure, per and polyfluoroalkyl substances, and phthalates may evolve to impact the property/casualty industry.
June 20, 2024
Insurance Insights, Conversations in Compliance: Episode 5
Whether you are a company filing in SERFF or a regulator reviewing SERFF filings, you don’t want to miss this month’s Insurance Insights. Bridget Kieras, SERFF Senior Manager, will update us on the SERFF Modernization project and its phased roll out. We’ll also hear about how these modernization efforts – and AI – can help us get filings reviewed and approved more efficiently, and how user feedback informs SERFF enhancements.
