“In its common 21st-century usage, “innovation” is often associated with the invention and widespread adoption of a new product, gadget, or software application. However, not all innovations are technological. Innovations can emerge from novel processes, methods, or techniques for accomplishing familiar tasks in new ways.” The opening lines of this linked Smithsonian article describes how Dick Fosbury revolutionized the high jump with his game changing technique.

Reflecting on how to improve can be daunting. However, it’s important to understand that improvement can start at the smallest level. Did you learn a new keyboard shortcut to cut down on repetitive typing? That’s a win! Did you change task management to lessen digging through old emails? Way to go! It’s important to remember that change and improvement includes more than just the big projects.

Have any examples of changes you’ve made to make your work better? Share them with your
colleagues and AICP network!

Gregory Pelletier
[email protected]
New England Chapter

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