NEW! Compliance School

Its inevitable. At some point, your company is going to receive a complaint. Do you know what to do when that day arrives? Does your company have a complaint handling process in place? Are all staff aware of that process? Are complaints indications of something larger going on? Learn best practices for identifying, investigating, and responding to complaints, as well as how to use complaints as a teaching moment to better your organization.

Join industry experts and regulators at the Gaylord National Resort and Convention Center in National Harbor, MD on July 11 and 12 for the second compliance school focusing on Complaint Handling and Reporting. As one of our valued members of the AICP community, we wanted to extend a personal invitation to be among the first to experience this new curriculum. This exclusive event will provide you with invaluable knowledge and insights into the ever-evolving world of compliance. Join us for the opportunity to stay ahead of the curve and gain a competitive edge.

*When you go to reserve your room, you may notice that the passkey is listed under another group’s name. This is not a mistake – the AICP is actually sharing space with this other group and is able to offer a discounted rate to our attendees through this special passkey.

I encourage you to use this passkey when booking your room to ensure you receive the preferred AICP rate. The discounted pricing is only available through this exclusive passkey, so it’s important that you use it rather than booking directly through the hotel.

We are happy to provide any clarification needed to ensure you have a seamless hotel booking experience for the conference.