Thanks to our Industry Partners!

Wednesday, May 4

All Times Are Eastern

11:00am – 11:10am

Welcome, Anti-Trust Statement and Updates

Lori Dreaver Munn, Regional Director, Western Chapter of the AICP

11:10am – 12:30pm

General Session

Regulator “View from the Top”
Spend time hearing from regulators and what’s happening in their states.

Moderator: Stephen Fisher, Compliance, BEAZLEY GROUP

Ken Allen, Deputy Commissioner, Rate Regulation Branch at California Department of Insurance
Mike Chaney,
Commissioner, Mississippi Insurance Department and State Fire Marshal
Kevin Gaffney, Deputy Commissioner of Insurance, Vermont Department of Financial Regulation
TK Keen, Administrator, Oregon Division of Financial Regulation
Todd Dixon, Deputy Insurance Commissioner, Washington State Office of the Insurance Commissioner

12:30pm – 12:45pm


12:45pm – 1:30pm


Models – Taking the Industry by Storm
Over the past few years, the use of complex rating models has rapidly increased. How do states keep up and how can carriers improve their filing submissions? We’ll turn to the NAIC for a presentation on their P&C Model Review Team. Hope to see you there!

Moderator: Greg Pelletier, Compliance Manager, The Hanover Insurance Group

Kris DeFrain, Director, Research & Actuarial Services, NAIC
Sandra Darby, P&C Actuary, Maine Bureau of Insurance

1:30pm – 1:45pm


1:45pm – 2:30pm


How Much Do You Want to Pay to Get Your Information Back?
This session will be focused on Data Security, Privacy, and Ransomware.

Moderator: Terri Hitchcock, Chief Insurance Executive, Thimble

Kathleen Birrane, Insurance Commissioner, Maryland Insurance Administration
Richard Borden, Willkie Farr & Gallagher LLP

2:30pm – 2:45pm


2:45pm – 3:15pm

General Session

Chapter Outreach – Volunteering and Opportunities
Hear from members of the AICP and learn how to “get involved” and make the most of your membership.

Michael Hartman, Regional Director, Great Lakes Chapter of the AICP
Shawna Pope, Regional Director, Heartland Chapter of the AICP

Susan Eckler Kerns, Marketing Committee Chair
Roger Osgood, Marketing Committee Co-Chair
Rona Finkelstein, Secretary, AICP Student Engagement Committee Chair

3:15pm – 3:30pm


3:30pm – 4:00pm

General Session

Networking Session – Virtual Magician

Alan Hudson is one of the UK’s top professional magicians specialising in virtual magic shows online, close up magic and stand up comedy magic.

Thursday, May 5

All Times Are Eastern

11:00am – 11:10am

Welcome, Anti-Trust, Statement and Updates 

Lori Dreaver Munn, Regional Director, Western Chapter of the AICP

11:10am – 12:00pm

General Session

Make your Point with Power: Tips for Effective PowerPoint Presentations
Do you want some PowerPoint tips and quick tricks with building and executing.  Do you know when to be wordy and when not?  These and other tidbits will help you learn to deliver powerful and memorable presentations.

Introduction: Michael Hollar, Manager of Product Implementation, Combined Insurance Company of America

Michael Bedard,
Managing Director, Naehas, Inc.

12:00pm – 12:15pm


12:15pm – 1:00pm


The State of Long-Term Care Issues – A Regulatory Perspective
Description: The long-term care insurance market has continued to evolve since the introduction of LTCI into the market in the 1960s. Our expert regulator panelists from Indiana, Washington, and the Interstate Compact will discuss a variety of LTCI issues including but not limited to rate increase review and approval processes; how regulators are working to enhance insurer reserve adequacy; and how regulators are working to facilitate innovative product offerings.

Scott Shover, Chief Actuary, Indiana Department of Insurance
Karen Givens, Senior Product Reviewer and Manager, Insurance Compact
Ned Gaines, Forms & Compliance Manager, Washington Department of Insurance

1:00pm – 1:15pm


1:15pm – 2:30pm


Telemedicine Impacts & Changes

Moderator: Patrick Hughes, Partner, Faegre Drinker Consulting

Mike Adelberg, Principal, Faegre Drinker Consulting, Lead Healthcare Strategy Practice
Katelyn Fisher, Associate, Faegre Drinker Consulting

2:30pm – 2:45pm


2:45pm – 3:45pm

General Session

Regional Chapter Meeting Breakouts/Networking
Spend time with your regional chapter learning about opportunities to get involved, future events in your area and meeting your chapter boards.


Mike Adelberg

Faegre Drinker Consulting

Ken Allen

California Department of Insurance

Michael Bedard

Naehas, Inc.

Kathleen Birrane

Maryland Insurance Administration

Richard Borden

Willkie Farr & Gallagher LLP

Mike Chaney

Mississippi Insurance Department

Sandra Darby

Maine Bureau of Insurance

Kris DeFrain


Todd Dixon

Washington State Office of Insurance Commissioner

Susan Eckler-Kerns

Guardian Life Insurance Company

Rona Finkelstein

Chesapeake Employers Insurance Company

Katelyn Fisher

Faegre Drinker Consulting

Stephen Fisher

Beazley Insurance Company, Inc.

Kevin Gaffney

Vermont Department of Financial Regulation

Ned Gaines

Washington Office of Insurance Commissioner

Karen Givens


Michael Hartman

Dearborn National Life Insurance Company

Terri Hitchcock


Patrick Hughes

Faegre Drinker Consulting

TK Keen

Oregon Division of Financial Regualtion

Lori Dreaver-Munn

Lori Munn

American Association of Insurance Services (AAIS)

Roger Osgood

Chubb Insurance

Greg Pelletier

The Hanover Insurance Group

Shawna Pope

Farm Bureau Financial Services

Scott Shover

Indiana Department of Insurance


Registration Type E-Day Registration Only E-Day Registration & E-Day Recording Package DUAL Package 1:
E-Day & Annual Conference Registration (Includes E-Day Recording Package)
DUAL Package 2:
E-Day & Annual Conference Registration
(Includes E-Day & National Conference Recordings
DUAL Package 3:
E-Day, Annual Conference Registration & Compliance 101, live in Miami
(Includes E-Day Recording Package)
DUAL Package 4:
E-Day, Annual Conference Registration & Compliance 101, live in Miami
(Includes E-Day & National Conference Recordings)
Industry Member $75 $125 $850 $1,050 $1,100 $1,215
Industry NonMember $125 $175 $1,115** $1,315** $1,375** $1,490**
Regulator Member $75 $125 $150 $375 $485 $750
Student Member $25 $75 $100 $325 $385 $500
Student NonMember $25 $75 $125** $350** $410** $525**

**Note: Registration fee includes membership through 12/31/2022

Not sure if you’re a member? Contact Morgan Burkhardt