When catastrophes happen, insurance companies are expected to respond quickly to assist insureds who have suffered a loss as a result of the catastrophe. Many states require that these companies have plans in place prior to the event and that these plans are filed with the state, including contact information. Join Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies, as he sits down with James Bryant, Sr. Manager of Business Continuity Management for Tokio Marine North America Services, to discuss those requirements and how insurance companies get ready for the next catastrophe whether it is a hurricane, earthquake, flood, or any other catastrophic event.

Featuring: James Bryant, Sr. Manager of Business Continuity Management, Tokio Marine North America Services

Hosted by: Sam Garro, Sr. Vice President, Compliance Department, Philadelphia Insurance Companies

James Bryant, MBA, CBCP is a Certified Business Continuity Professional committed to ensuring the continuity of mission critical business operations and services against threats and risks. In his 30+ career, James has over 15 years of Engineering experience and 17 years of Business Continuity Management (BCM) experience. He serves as Sr. Manager of BCM for Tokio Marine North America Services. In this capacity, James manages the implementation and development of Catastrophe, Business Continuity and Emergency Management Planning elements to Tokio Marine Group companies (PHLY, TMA, TMNAS & FICOH). He also provides portions of these BCM elements to other Tokio Marine Holdings companies.

Sam Garro is currently Senior Vice President of the Compliance Department at Philadelphia Insurance Companies. He received his BA degree with honors from Rutgers University and his law degree from Temple University’s (James E. Beasley) School of Law. He is currently licensed to practice law in New Jersey and Pennsylvania. He holds the CPCU and ACP designations.

Sam has experience in many capacities in Compliance and Product Development with increasing
responsibilities in management of those areas. He has managed compliance and product development units in both Life and Health and Property and Casualty.

Sam is active in continuing education and has presented numerous continuing education seminars for the Insurance Society of Philadelphia (ISOP) and the Institute of Strategic Educational Partners. He has twice been awarded the Outstanding Educator Award by ISOP and was a recipient of ISOP’s Mariellen Whelan Excellence in Education Award.