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View From The Top2024-09-03T18:21:51+00:00

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Alexis Bakofsky

Chief of Staff, Florida Office of Insurance Regulation

Alexis Bakofsky is a devoted public servant with a strong commitment to the policyholders of Florida. Ms. Bakofsky was appointed to serve as Chief of Staff at the Florida Office of Insurance Regulation (OIR) in February 2022. In this position, she serves as a policy advisor to the Commissioner, and manages agency fiscal matters and administrative operations of OIR. In this role, she also oversees the offices of the Government Affairs, Communications/Press, Market Research and Technology, and Budget, Personnel and Contracts.

Prior to her appointment as Chief of Staff, Ms. Bakofsky served as OIR’s Deputy Chief of Staff and Communications Director, where she was responsible for providing management oversight of strategic priorities and leading internal and external messaging related to a variety of insurance issues central to Floridians.

Prior to OIR, she served in a number public service roles, including Deputy Communications Director for the Florida Department of Highway Safety and Motor Vehicles, leading outreach and education initiatives to improve safety across Florida’s highways.

Bakofsky has a Bachelor of Health Sciences from the University of Florida and a Master of Arts in Communication and Leadership from Gonzaga University. She is also an AmeriCorps VISTA alumna.

Andy Case

Director of Property Casualty Rating Division, Mississippi Insurance Department

Andy Case is the Director of Property Casualty Rating Division for the Mississippi Insurance Department as well as Director of Strengthen Mississippi Homes. Prior to that, he was Director of Consumer Affairs, appointed to this position on January 1, 2010 by the Honorable Mike Chaney, Commissioner of Insurance. Prior to joining the Mississippi Insurance Department, he worked for 23 years in various claim leadership capacities with Allstate Insurance Company. He was Frontline Process Leader in Louisiana from 1987-1995 and subsequently worked as Frontline Process Expert and Retained Counsel Manager in Louisiana from 1995-2001.

In 2002, Andy assumed the Frontline Process Expert leadership position as well as Compliance Manager and Retained Counsel Manager position for Allstate for the states of Mississippi and Arkansas. He also worked in a similar support role for the states of Tennessee, Kentucky and Louisiana. Andy served as Mississippi 30-b6 Expert Corporate Witness on behalf of Allstate Insurance for claim litigation matters in Mississippi.

Born in Natchez, Ms,, Andy now makes his home in Madison, Ms.

Virginia Christy

Florida Insurance Deputy Commissioner of Property and Casualty

Virginia Christy is a skilled regulator with more than a decade of experience in insurance regulation. Ms. Christy was appointed to serve as Deputy Commissioner of Property and Casualty at the Florida Office of Insurance Regulation (OIR) in June 2023. In this role, she oversees the Property and Casualty Financial Oversight and Product Review units.

As Deputy Commissioner of Property and Casualty, Ms. Christy serves as OIR’s representative member on the Citizens Property Insurance Corporation (Citizens) Market Accountability Advisory Committee. The Citizens Market Accountability Advisory Committee assists the Citizens Board in developing awareness of its rates and its customer and agent service levels in relationship to the voluntary market insurers writing similar coverage.

Prior to her appointment as Deputy Commissioner of Property and Casualty, Ms. Christy served as OIR’s Director of Property and Casualty Financial Oversight since 2017. Her primary responsibilities as Director included the overall supervision and operation of the Property and Casualty Financial Oversight business unit. This unit is responsible for the licensure and regulation of all Property and Casualty insurers. Prior to becoming the Director of Property & Casualty Financial Oversight, Ms. Christy served as OIR’s Chief Assistant General Counsel. In this role, she managed the Legal Division’s Regulatory Actions Section which provides legal counsel to the Commissioner and staff of OIR, regarding all matters related to the regulation of insurers, including the review and analysis of the legal sufficiency of admissions applications and other company documents.

Before joining OIR, Ms. Christy served as an Assistant Public Defender with the 2nd Judicial Circuit. Ms. Christy received her Bachelor of Science Degree in Business Administration with an emphasis in Accounting from Missouri Southern State College in Joplin, Missouri and her Juris Doctor from Florida Coastal School of Law in Jacksonville, Florida. She has been a member of the Florida Bar since 2007.

Kevin Gaffney

Commissioner of Vermont Department of Financial Regulation

Kevin Gaffney currently serves as the Commissioner of the Vermont Department of Financial Regulation (DFR), a department charged with protecting consumers while ensuring industry partners in the areas of banking, insurance, securities, and captive insurance operate responsibly, and can access information and guidance to do so in Vermont.

Commissioner Gaffney was appointed Commissioner of DFR by Governor Phil Scott effective July 8, 2022, and serves on the Governor’s cabinet. He was appointed Deputy Commissioner of Insurance in March of 2019, serving in various roles within the Division since January 2007.

Prior to DFR, he served in various roles within the insurance industry for 23 years including, producer, then in company underwriting, marketing, compliance, as well as state and regional management positions within New England.

At the National Association of Insurance Commissioners (NAIC), he serves as vice-chair of the NE Zone and a member of the NAIC Executive Committee, as well as chair of the Cybersecurity, Technology, and Innovation (H) Committee, vice-chair of the Big Data AI (H) Working Group (BDAIWG), co-chair (with Commissioner Kipper) on the Special Committee on Race and Insurance (P/C) Workstream. He is actively engaged in the AI/ML survey work under BDAIWG which has completed surveys of the Auto, Home, Life insurance markets, with plans to complete a Health survey in 2024.

A graduate of John Jay College and lifelong New Englander, Kevin is a native of CT and has lived in VT since 1994. He and his wife Veronica have three children and five grandchildren.

Michael Humphreys

Pennsylvania Insurance Commissioner

Michael Humphreys was named Insurance Commissioner on February 28, 2022, and confirmed unanimously on June 27, 2023. As commissioner, Humphreys is charged with the responsibility of regulating the Commonwealth’s insurance marketplace, overseeing licensed agents and insurance professionals, monitoring the financial landscape of companies doing business in Pennsylvania, educating consumers, and ensuring residents are treated fairly.

Prior to being appointed, Humphreys served as the Chief of Staff for the Insurance Department since September 2019, and before joining the PID, Humphreys served as Assistant Commissioner for Insurance at the Tennessee Department of Commerce and Insurance (TDCI). In Tennessee, he oversaw the Insurance Division as it was reaccredited by the National Association of Insurance Commissioners.

Humphreys has a Master’s in Public Administration from Bowling Green State University and a Bachelor of Arts in Political Science from the University at Buffalo.

Thomas Travis

Deputy Commissioner, Louisiana Department of Insurance

Tom Travis is deputy commissioner for policy, innovation, and research for the Louisiana Department of Insurance. He previously served as director of the La. Property and Casualty Insurance Commission and as the commissioner’s NAIC liaison. The office of policy, innovation, and research leads the development of public policy and proposes legislation and regulations on insurance issues with a recent emphasis on the availability and affordability of property and casualty insurance. He participates in several NAIC working groups related to reinsurance, surplus lines, and receivership. He is also charged with oversight of the Louisiana Fortify Homes Program, a grant program to encourage resilient construction.

He graduated from Georgetown University in 1985. After active military service, he graduated from the LSU Law Center in 1992. He holds LL. M. degrees from the University of the Pacific and Southern Methodist University and an MBA from Southeastern Louisiana University. He has been with the Department of Insurance since 2008, and, prior to that, he worked as an attorney at the Louisiana Workers’ Compensation Corporation.

View From The Top2021-09-15T14:38:51+00:00

TK Keen

Administrator, Oregon Division of Financial Regulation

TK Keen is the administrator of the Oregon Division of Financial Regulation. A lawyer by training, TK has been with the division in a number of high profile legal, policy, and compliance roles since 2012. TK is the chair of the National Association of Insurance Commissioners (NAIC) Pharmacy Benefit Manager Regulatory Issues Subgroup, which recently produced a model PBM law and is working on a white paper on state regulation of PBMs. Most recently, TK has taken a lead role in the state’s insurance response to COVID-19 and Oregon’s statewide wildfire emergency. TK is a graduate of Lewis & Clark Law School and enjoys spending his free time hiking with his son and daughter on the trails of Oregon.

Chlora Lindley-Myers

Director, Missouri Department of Commerce and Insurance

Chlora Lindley-Myers has served as the director of the Missouri Department of Commerce and Insurance since March of 2017. She has served in many senior positions in legislative, judicial, and executive branches of government as well as roles in the regulatory and insurance industry. She currently serves as the Vice President of the National Association of Insurance Commissioners (NAIC). She holds an undergraduate degree from Mount Holyoke College in Massachusetts and a law degree from the University of Connecticut. Director Lindley-Myers is licensed to practice law in several states and has received national recognition for her work as a regulator including the Robert Dineen Award for Outstanding Service and Contribution to the State Regulation of Insurance.

Andrew N. Mais

Commissioner, Connecticut Insurance Department

Andrew N. Mais was nominated by Governor Ned Lamont to be Connecticut’s 33rd Insurance Commissioner. Mais was elected as Secretary Treasurer and will serve on the Executive Committee of the National Association of Insurance Commissioners beginning January 1, 2021. He currently serves on the International Relations, Property & Casualty, and Financial Regulation Standards committees. He also serves on the International Association of Insurance Supervisors (IAIS) Macroprudential and Executive Committees. The IAIS is the international standard-setting body responsible for developing and assisting in the supervision of the insurance sector.

Mais has led discussions in several forums on race, diversity, and inclusion at the state level and within the insurance industry and in insurance practices. He has also joined the efforts led by Governor Ned Lamont and Lt. Gov. Susan Bysiewicz to address social inequities in Connecticut, including the Council on Women and Girls and cultural competency initiatives.

Mais is also a member of the NAIC’s Special Executive Committee on Race and Insurance, charged with conducting research and analyzing issues of diversity and inclusion within the insurance sector.

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