Officers
Officers
President
Terri Hitchcock
Terri Hitchcock | Thimble
Terri Hitchcock’s insurance career has spanned the past 40 years, mostly on the insurance company side, in disciplines that include legal, compliance, underwriting, product design, company operations, reinsurance, and litigation management. She has been a member for AICP for 9 years and encourages those who have not yet joined to do so and take advantage of the incredible opportunities to develop professionally and to meet some incredibly talented industry professionals.
Past President
Holly Blanchard
Holly Blanchard | Regulatory Insurance Advisors, LLC
Holly Blanchard is the President of Regulatory Insurance Advisors, LLC (RIA), a consulting firm specializing in insurance regulatory matters and Enterprise Risk Management. Holly formed RIA in January 2016, along with her partner Pieter Williams. In her role, Holly provides services for state and federal regulators, and insurance carriers and oversees a team of dynamic individuals that provide exceptional regulatory guidance and consulting for our clients. Holly has over 20 years of insurance experience including extensive market conduct, Affordable Care Act (ACA), and overall regulatory expertise and experience.
Holly previously served as Life and Health Administrator for the Nebraska Department of Insurance (Department). In this capacity, Holly oversaw the Department’s product and rate operations for life and health insurance, including the Department’s implementation of the ACA. Holly also served as the Department’s Market Conduct Examiner in Charge where she managed Market Conduct Examinations for all lines of insurance.
Holly’s primary areas of consulting include: comprehensive market conduct examinations; specialty and targeted market conduct examinations; market conduct risk-assessments for insurers and regulators; creating examination best practices; ACA regulation; Mental Health and Substance Use Disorder parity regulation; product filing development and compliance; student health plan expertise; annuity suitability; market regulation training; sampling training; property and casualty; surplus lines; reinsurance and market regulation best practices for insurers and regulators.
Holly holds several industry designations, is a Past-President and Board of Director member for the Insurance Regulatory Examiner’s Society (IRES), and a past Board of Director member for the Association of Insurance Compliance Professionals (AICP). Holly also is actively involved in multiple committees and sub-committees of the National Association of Insurance Commissioners (NAIC). Additionally, she presents at National Trade Organization conferences frequently as a subject matter expert in varied insurance topics.
Treasurer
Bri Dahl
Bri Dahl | NAMIC
Bri is a native Washingtonian with strong family roots in the region. She graduated from the same high school as her dad and grandpa. Her kids even go to the same schools now! Her insurance career began in 1999 with Mutual of Enumclaw. She spent 13 of her 21 years with the company in a compliance related role. Bri is currently part of the compliance team with the National Association of Mutual Insurance Companies (NAMIC). Her involvement with AICP began in 2007. Bri has served the Northwest Chapter as secretary, vice president, president, past president and regional director. She has served the national organization in several committee roles and as a long serving member of the Board of Directors. Bri is also the President and Director of Rainier Volleyball Club, a non-profit youth sports program in her area. In her spare time, Bri enjoys travel with her family and friends, hiking and any extra time she can get with her kids.
Secretary
Michael Hartman
Michael Hartman | Health Care Service Corporation
Michael is a Manager of the Program Oversight area within the Legal division of Health Care Service Corporation (HCSC). His area supports the subsidiary, Dearborn Group enterprise, within HCSC by overseeing product filings for all Dearborn Life Insurance product lines, state regulatory reporting, TPA licensing filings, legislation monitoring and reporting and legislation research for the Dearborn Group. He is responsible for Department of Insurance Complaints and grievances for the Dearborn enterprise and is a privacy case reviewer as well as the regulatory audit and market conduct liaison.
A member of the Dearborn family since 2006, Michael started as a product filing analyst. He has served in his current role since 2014. Previously, he worked at Protective Life Insurance (formerly Zurich Life Insurance Company of America), First Penn-Pacific Life Insurance Company and Federal Kemper Life Insurance Company all within compliance related roles. He is a Life Management Institute Fellow (FLMI); an Insurance Regulatory Compliance Associate (AIRC) and a Certified Compliance Professional (CCP).
An active member of the Association of Insurance Compliance Professionals (AICP), Michael currently sits on the National board as Secretary. He was a member of the Great Lakes chapter, was a conference planning committee member for the regional and national levels and was the Great Lakes Chapter Regional Director and National Board of Directors member from 2018-2023, serving as the Chapter Outreach Committee chair for the 2022 and 2023 terms. He was a member of the restructure committee for the recent AICP restructuring. He currently is a member of the Learning & Development Scholarship sub-committee.
In his spare time, he enjoys going on wine and bourbon tastings. He is a Chicago White Sox and Chicago Blackhawks fan and is an active bicyclist.
Executive Director
Jen Durham
Jen Durham | Miller Wenhold Association Management
Jen Durham brings 10 years of association experience and more than 20 years of administration and project management expertise to the Miller Wenhold team. Her background spans membership development, media and communications management, governance liaisonship, event planning, and the implementation of strategic initiatives. Known for her ability to advance projects with expediency, creativity, and a solutions-oriented mindset, Jen consistently streamlines processes, strengthens stakeholder engagement, and elevates organizational performance. Her commitment to operational excellence and innovative problem-solving makes her an invaluable asset to both the team and the clients she supports.
Directors
Directors
At Large
Jon Brynga
Jon Brynga | Allianz Global Corporate and Specialty
I have been working in insurance for over 40 years. Have been dedicated to compliance for over 35 years. Worked for major insurers like Aetna and Travelers but also for smaller insurers like Hanover and First Comp. Currently Product Leader at Allianz Global Corporate and Specialty. I live in Thompson, CT with my wife Doreen and 3 dogs and 3 cat. I am an avid gardener and dedicated Boston sports fan. I am a former UConn Huskie who managed the Football team for 4 years while at Storrs.
At Large
Nicole Calhoun
Nicole Calhoun | ProAssurance
Nicole Calhoun currently works for the ProAssurance Group in the Research and Development Department. Nicole has been a Regulatory Compliance Professional for the past 24 years with concentrations in the areas of statutory reporting, form and rate filings, broker licensing and appointments, third party liability claim settlement reporting and internal auditing. She is passionate about delivering excellent customer service to everyone she encounters.
She has been a member of AICP since 2008 contributing to the Conference Planning and Diversity, Equity, Inclusion and Belonging Committees.
At Large
Andy Case
Andy Case | Mississippi Insurance Department
Andy Case is the Director of Property Casualty Rating Division for the Mississippi Insurance Department as well as Director of Strengthen Mississippi Homes. Prior to that, he was Director of Consumer Affairs, appointed to this position on January 1, 2010 by the Honorable Mike Chaney, Commissioner of Insurance. Prior to joining the Mississippi Insurance Department, he worked for 23 years in various claim leadership capacities with Allstate Insurance Company. He was Frontline Process Leader in Louisiana from 1987-1995 and subsequently worked as Frontline Process Expert and Retained Counsel Manager in Louisiana from 1995-2001.
In 2002, Andy assumed the Frontline Process Expert leadership position as well as Compliance Manager and Retained Counsel Manager position for Allstate for the states of Mississippi and Arkansas. He also worked in a similar support role for the states of Tennessee, Kentucky and Louisiana. Andy served as Mississippi 30-b6 Expert Corporate Witness on behalf of Allstate Insurance for claim litigation matters in Mississippi.
Born in Natchez, Ms,, Andy now makes his home in Madison, Ms.
At Large
Alexander Crawshaw
Alexander Crawshaw | Madison Consulting Group
Lisa Sladek serves as the Director of Product Compliance at Goodville Mutual Insurance Group and brings over 30 years of insurance industry experience. Lisa is responsible for national regulatory compliance and for the development of Goodville’s programs and products. Before joining Goodville in 2023, Lisa worked in the property/casualty industry in underwriting, product development, pricing, and regulatory compliance, both in technical and leadership capacities.
At Large
Mike Fioto
Mike Fioto | Everest Insurance
Mike Fioto is a highly experienced insurance professional, boasting more than 34 years in the property and casualty insurance industry. Over the course of his career, he has held a variety of roles with increasing levels of responsibility. Mike began his journey at a regional insurer in New York City, where he focused on personal auto and Taxi/Livery insurance. For the past 28 years, he has been with Everest, dedicating the last 18 years to insurance regulatory compliance and Group level compliance matters.
Since 2005, Mike has been a member of the Association of Insurance Compliance Professionals (AICP). He became an active volunteer in 2007, joining the Education Committee. Throughout his tenure, Mike has taken on numerous leadership positions at the national committee level, serving as Chair or Co-Chair for the Education Committee, Communications Committee, and most recently as Chair of the Digital Content working group.
Beyond his professional accomplishments, Mike is deeply involved in his community. He serves as President of his homeowners association board and has previously served on the board of the local youth baseball league as safety officer and commissioner. Mike has also dedicated over eight years to coaching youth sports, a role that enabled him to spend quality time with his son and coach hundreds of young athletes.
Mike is a graduate of The Pennsylvania State University. He is a husband and proud father to a son who is currently attending his alma mater.
At Large
Dana Sewell
Dana Sewell | ECM Insurance Group
Dana Sewell is the Director of Compliance for ECM Insurance Group (ECM) and collaborates with state regulatory entities, to include Regulators, Examiners, and Commissioners, communicating and implementing the intended interpretations of insurance regulations. With over 25 years in the insurance industry she has been a part of bringing new innovative programs to market, while managing the maintenance of compliancy on existing programs through the ever-changing regulatory environment.
Dana has a BAAS in Science & Engineering and currently completing her Masters in Legal Studies in Business Law and Compliance from Texas A&M, Business Management Certification from Brookhaven School of Business Management, as well as the Automotive Compliance Certification. She currently retains the general lines agents license for P&C and LAH in numerous states.
Event Oversight Director
Roger Osgood
Roger Osgood - Chubb Insurance
Roger is serving as Vice President and Compliance Officer for Chubb North America’s Major Accounts, Small Business, Westchester, and Surplus Lines businesses. He partners with the business units, compliance managers, and other members of the NA Legal and Compliance to monitor, test, and mitigate potential compliance deficiencies.
Roger is a national Past President and active member of the Association of Insurance Compliance Professionals (AICP). He served the National Board of Directors as President, Vice President, and Regional Director. Roger also served the local chapter as Vice President, President and Past President.
Roger has his AINS designation from The Institutes and his ACP and CCP designations from the Association of Insurance Compliance Professionals. He received his MBA from Southern New Hampshire University and his Bachelor of Arts degree in Business from Saint Anselm College in Manchester, NH.
Learning & Development Director
Dave Milligan
Dave Milligan | Athene
David has been in the insurance industry for over thirty-five years, over Thirty of those in the compliance field. Currently he holds the position of Director – Compliance at Athene. In this role he oversees the daily operation of the Compliance Suitability Team. In the past he has had responsibility for the oversight and management of Athene’s Consumer Resolution Team and Agent Behavior Review Team.
David has previously held various compliance leadership roles at other insurance companies, including American Equity Investment Life Insurance Company, Aviva Life Insurance Company (formerly AmerUs Life Insurance Company), and American Life and Casualty In his role at these companies, he was responsible for developing, implementing, and monitoring compliance and market conduct policies, procedures and guidelines for the company, governing the marketing, sales, and administration practices of the company’s products. He also teamed with various departments of the company to implement and integrate compliance programs into the day-to-day operations of the company. David has also worked extensively with state regulators on issues important to the industry, promoting cooperative relationships and understanding of topics impacting companies, producers and consumers.
David is a member of the Association of Insurance Compliance Professionals (AICP), having served in numerous capacities including Learning and Development Director, Annual Conference Chairperson Regional Director of the Heartland Chapter, and President, Vice-president and Past President of the Heartland Chapter. Additionally, he has served on many national and chapter committees. David is the recipient of the AICP’s Robert W. Lennon Award, the highest recognition bestowed by the AICP to an individual who has demonstrated outstanding service to the Association and the insurance compliance industry He has also been a member of the Life, Health & Compliance Association (LHCA), having served as the chairperson of that organization’s Executive Committee. Dave also was recognized with the LHCA’s Don Edde Award, recognizing his commitment to “Professional Excellence, Active Participation, Leadership and Improvement of the Association.”
David has been a regular presenter and panelist for various industry organizations on compliance issues, including the ACLI, AICP, CEFLI. IRES IAdCA and the LHCA. Additionally, he has spoken and provided continuing education classes at Drake University’s Kelley Insurance Center numerous times on compliance and ethics in the insurance industry.
David has earned the FLMI, ACS, AIAA and AIRC designation from LOMA. He earned his CCP and ACP designations from the AICP.
David is a 1984 graduate of Grand View University, Des Moines, IA. His earned a bachelor’s degree in Business Administration with an emphasis in Human Behavioral Science.
Regulatory Affairs Director
Pieter Williams
Pieter Williams | Regulatory Insurance Advisors, LLC
Pieter is the General Counsel & Chief Operating Officer for Regulatory Insurance Advisors, LLC (“RIA”). In this capacity, Pieter provides regulatory and compliance consulting services for insurers, state and federal regulators, and oversees operations of RIA. Pieter started with RIA in July 2016. His prior experience includes 16 years as an attorney for Unum Group with the majority of time as Senior Regulatory Counsel, two years as a litigation attorney in private practice, and serving as a law clerk for the State of Alaska. Pieter has over 20 years of insurance regulatory and compliance experience.
Pieter’s primary areas of consulting include: management and resolution of market conduct examinations, including multi-state and collaborative regulatory actions; HIPAA excepted insurance product regulation; producer licensing and oversight; advertising compliance; drafting of legislation and regulations; audit training for market regulation; insurer compliance programs and corporate risk frameworks; product development and state product and rate filings; cybersecurity best practices; risk-based financial regulation; international insurance regulation; long-term care rate and solvency regulation; market regulation best practices for insurers and regulators; and advocacy relating to insurer and regulator market regulation interests.
Pieter resides in Freeport, Maine with his wife, Christiane, and their dogs.
Committee Chairpersons
Committee Chairpersons
Brand & Marketing
Alexander Crawshaw
Alexander Crawshaw | Madison Consulting Group
Alex Crawshaw is an underwriter for Madison Consulting Group, with a focus on Workers Compensation and Commercial Auto, as well as a filings and compliance consultant for all property & casualty lines.. He has been with the company since 2010, a member of AICP since 2011, and Secretary of the Gulf States Chapter from 2019-2022.
Conference Planning – Chair
Laura Panesso
Laura Panesso | ISO (Insurance Services Office Incorporated)
Laura Panesso has 25 years in the insurance industry, holding various positions of increasing responsibility in data management and analysis, analytic product management, and government relations with Insurance Services Office, Inc.. In her current position as Assistant Vice President – State Relations, Laura is responsible for all insurance department interactions including filings, education, outreach, and relationship management, provides leadership in the regulatory acceptance of Risk Analyzer, telematics, and other advanced analytics to facilitate customer adoption and use, and manages ISO’s statistical agent functions.
Ms. Panesso received her Bachelor of Science degree in Applied Mathematics from New Jersey Institute of Technology, a Master of Arts in History of Technology, Environment and Medicine from Rutgers University, obtained the CPCU designation in 2015, and the Associate in Insurance Data Analytics (AIDA) designation in 2017.
Conference Planning – Vice Chair
Dana Sewell
Dana Sewell | ECM Insurance Group
Dana Sewell is the Director of Compliance for ECM Insurance Group (ECM) and collaborates with state regulatory entities, to include Regulators, Examiners, and Commissioners, communicating and implementing the intended interpretations of insurance regulations. With over 25 years in the insurance industry she has been a part of bringing new innovative programs to market, while managing the maintenance of compliancy on existing programs through the ever-changing regulatory environment.
Dana has a BAAS in Science & Engineering and currently completing her Masters in Legal Studies in Business Law and Compliance from Texas A&M, Business Management Certification from Brookhaven School of Business Management, as well as the Automotive Compliance Certification. She currently retains the general lines agents license for P&C and LAH in numerous states.
Conference Planning – Consulting
Roger Osgood
Roger Osgood - Chubb Insurance
Roger is serving as Vice President and Compliance Officer for Chubb North America’s Major Accounts, Small Business, Westchester, and Surplus Lines businesses. He partners with the business units, compliance managers, and other members of the NA Legal and Compliance to monitor, test, and mitigate potential compliance deficiencies.
Roger is a national Past President and active member of the Association of Insurance Compliance Professionals (AICP). He served the National Board of Directors as President, Vice President, and Regional Director. Roger also served the local chapter as Vice President, President and Past President.
Roger has his AINS designation from The Institutes and his ACP and CCP designations from the Association of Insurance Compliance Professionals. He received his MBA from Southern New Hampshire University and his Bachelor of Arts degree in Business from Saint Anselm College in Manchester, NH.
Diversity, Equity, Inclusion & Belonging
Nicole Calhoun
Nicole Calhoun | ProAssurance
Nicole Calhoun currently works for the ProAssurance Group in the Research and Development Department. Nicole has been a Regulatory Compliance Professional for the past 24 years with concentrations in the areas of statutory reporting, form and rate filings, broker licensing and appointments, third party liability claim settlement reporting and internal auditing. She is passionate about delivering excellent customer service to everyone she encounters.
She has been a member of AICP since 2008 contributing to the Conference Planning and Diversity, Equity, Inclusion and Belonging Committees.
Finance
Bri Dahl
Bri Dahl | NAMIC
Bri is a native Washingtonian with strong family roots in the region. She graduated from the same high school as her dad and grandpa. Her kids even go to the same schools now! Her insurance career began in 1999 with Mutual of Enumclaw. She spent 13 of her 21 years with the company in a compliance related role. Bri is currently part of the compliance team with the National Association of Mutual Insurance Companies (NAMIC). Her involvement with AICP began in 2007. Bri has served the Northwest Chapter as secretary, vice president, president, past president and regional director. She has served the national organization in several committee roles and as a long serving member of the Board of Directors. Bri is also the President and Director of Rainier Volleyball Club, a non-profit youth sports program in her area. In her spare time, Bri enjoys travel with her family and friends, hiking and any extra time she can get with her kids.
Governance
Dan Cotter
Daniel Cotter, JD | Dickinson Wright
Dan is an experienced attorney who has served in a variety of legal roles in his career, including as general counsel of a large life insurance company, as well as extensive experience in private practice. Dan’s mix of clients includes insurance companies and other financial institutions, IT and consulting companies, and nonprofits. He has been working on privacy and cybersecurity issues since 1996, including development of terms and conditions and disclaimers on Fortune 500 websites in the late 1990s. He has been the chief privacy officer of several companies and law firms, and has extensive experience as in-house counsel. Dan is experienced in dealing with complex insurance regulatory issues and transactions, and substantial reorganizations of holding company systems. Throughout his career, he has negotiated thousands of contracts from simple to complex, including outsourcing. He also has substantial experience with internal investigations and employment-related issues.
Learning & Development
Dave Milligan
Dave Milligan | Athene
David has been in the insurance industry for over thirty-five years, over Thirty of those in the compliance field. Currently he holds the position of Director – Compliance at Athene. In this role he oversees the daily operation of the Compliance Suitability Team. In the past he has had responsibility for the oversight and management of Athene’s Consumer Resolution Team and Agent Behavior Review Team.
David has previously held various compliance leadership roles at other insurance companies, including American Equity Investment Life Insurance Company, Aviva Life Insurance Company (formerly AmerUs Life Insurance Company), and American Life and Casualty In his role at these companies, he was responsible for developing, implementing, and monitoring compliance and market conduct policies, procedures and guidelines for the company, governing the marketing, sales, and administration practices of the company’s products. He also teamed with various departments of the company to implement and integrate compliance programs into the day-to-day operations of the company. David has also worked extensively with state regulators on issues important to the industry, promoting cooperative relationships and understanding of topics impacting companies, producers and consumers.
David is a member of the Association of Insurance Compliance Professionals (AICP), having served in numerous capacities including Learning and Development Director, Annual Conference Chairperson Regional Director of the Heartland Chapter, and President, Vice-president and Past President of the Heartland Chapter. Additionally, he has served on many national and chapter committees. David is the recipient of the AICP’s Robert W. Lennon Award, the highest recognition bestowed by the AICP to an individual who has demonstrated outstanding service to the Association and the insurance compliance industry He has also been a member of the Life, Health & Compliance Association (LHCA), having served as the chairperson of that organization’s Executive Committee. Dave also was recognized with the LHCA’s Don Edde Award, recognizing his commitment to “Professional Excellence, Active Participation, Leadership and Improvement of the Association.”
David has been a regular presenter and panelist for various industry organizations on compliance issues, including the ACLI, AICP, CEFLI. IRES IAdCA and the LHCA. Additionally, he has spoken and provided continuing education classes at Drake University’s Kelley Insurance Center numerous times on compliance and ethics in the insurance industry.
David has earned the FLMI, ACS, AIAA and AIRC designation from LOMA. He earned his CCP and ACP designations from the AICP.
David is a 1984 graduate of Grand View University, Des Moines, IA. His earned a bachelor’s degree in Business Administration with an emphasis in Human Behavioral Science.
Membership
Dana Sewell
Dana Sewell | ECM Insurance Group
Dana Sewell is the Director of Compliance for ECM Insurance Group (ECM) and collaborates with state regulatory entities, to include Regulators, Examiners, and Commissioners, communicating and implementing the intended interpretations of insurance regulations. With over 25 years in the insurance industry she has been a part of bringing new innovative programs to market, while managing the maintenance of compliancy on existing programs through the ever-changing regulatory environment.
Dana has a BAAS in Science & Engineering and currently completing her Masters in Legal Studies in Business Law and Compliance from Texas A&M, Business Management Certification from Brookhaven School of Business Management, as well as the Automotive Compliance Certification. She currently retains the general lines agents license for P&C and LAH in numerous states.
