As a Regional Product Compliance Specialist, you will prepare and process product changes supporting filing projects and compliance/cleanup schedules. Collaborate and provide feedback supporting product filings with carrier partners, Product Compliance team and Product Implementation activity. Serve as a subject matter resource to include working in conjunction with Product Managers and simple to moderate level problem solving for product filing related to coverage and compliance.
Ready to get in the Driver’s seat? Join us!

What you’ll do

Achieve filing submissions production goals for filing projects, successfully utilizing filing workflow, checklists and teamwork processes. Prioritizing workload with assistance as needed.
Develop, refine, and process simple to moderate level compliance/cleanup product changes to meet regulatory, legal and business needs.
Achieve high quality filing documents minimizing internal review, carrier critique, and state objections.
Coordinate and provide complete information to process approvals for Implementation.
Provide basic assistance researching and interpreting product compliance or competitive issues as needed for participation in meetings with Product Managers.
Exhibit good interpersonal skills in working with teams and others throughout the organization and with carrier partners.
Demonstrates a moderate level of problem-solving ability relating to state issues and questions received from various sources (carrier, Legal, Implementation, UW, PM, etc.) with the assistance of other team members and managers as necessary.
Filings and Forms/Rule/Rate Creation and Updates
Research, interpret, and analyze state requirements for product filings.
Review and refine rate and rule page updates and Underwriting Guidelines, working with Actuarial and Underwriting as needed.
Determine appropriate language and refine forms for filings.
Research and prepare state-specific filing forms and exhibits.
Prepare all filing documents for SERFF.
Respond to BA requests and questions regarding system output changes that may be necessary for a filing update.
Serve as first point of contact and liaison with the carrier partners.
Handle state objections, communicate with the carrier in responding to the state, and recommend, as necessary, alternate strategies to the project-lead or compliance manager.
Peer-review other specialists’ state filings for accuracy and correction.
Maintain Word and Excel documents, emails, and folders in appropriate, historical manner.
Serve as a SME for states or program or project.
Process filing approvals for Support Specialist to hand-off to Implementation Team.
Provide additional communication, as needed, supporting product change and release dates.
This might describe you

Personal Auto Insurance product knowledge and experience.
SERFF experience a plus.
Pro-active, critical thinker.
Other things to note

This position can be worked as a remote position within the United States.
Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Vermont, Washington, British Columbia, Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart. 

#LI-Remote

EEO/AA

Ensure the organization maintains a robust compliance framework that meets the expectations of group, local, and regulatory stakeholders. Deliver and implement compliance initiatives, risk assessments, and monitoring programs to minimize risk and identify potential exposure areas within the P&C insurance sector. This role requires close collaboration with teams across underwriting, operations and data, finance, claims, and London headquarters Compliance department. The role reports directly to the US Head of Compliance and works closely with the US General Counsel to ensure legal and regulatory alignment.

Regulatory Compliance:
Monitor and implement regulatory changes, including NAIC requirements, and state specific updates applicable to the business.
Review and adjust group and local policies to ensure compliance; collaborate with Group Compliance Officer for amendments.
Respond to regulatory requests from internal and external regulators.
Oversee the process of receiving, investigating, and resolving consumer complaints, ensuring all concerns are addressed promptly and in accordance with regulatory requirements and internal policies.
Work with external vendors to manage insurance license renewals and filings, ensuring all licenses remain current and compliant with regulatory requirements.

Regulatory Filings & Data Reporting:
Coordinate the preparation and submission of required regulatory filings, ensuring accuracy and timely delivery in accordance with applicable laws and regulations.
Oversee the collection, validation, and reporting of data to regulatory bodies, maintaining robust records and supporting the organization’s transparency and accountability.

Underwriting Governance and MGA Oversite:
Oversee the governance of underwriting teams and actively monitor internal thresholds and metrics to assess ongoing compliance, identify potential risks, and drive continuous improvement in underwriting processes.
Provide guidance and training to underwriters on compliance-related matters and regulatory changes impacting underwriting.
Execute audit plan for Managing General Agents (MGAs) by coordinating with external firms to review underwriting activities, documentation, and adherence to agreements. This includes scheduling regular audits, evaluating MGA compliance with established thresholds and metrics, and collaborating with to address any identified deficiencies. Ensure that all audit findings are clearly documented, communicated to relevant stakeholders, and that corrective actions are tracked and verified for completion.
Assist in managing admitted product filings and maintain a comprehensive and up-to-date form library with regular auditing to ensure accuracy.

Advisory & Training:
Provide compliance advice on new and existing products, business initiatives, and processes.
Work with Group to deliver customized compliance training to staff to meet industry standards and regulatory expectations.
Serve as a center of excellence for compliance matters, supporting staff queries.

Risk Management & Monitoring:
Work with Group to conduct risk assessments and compliance monitoring of US Region.
Collaborate with pertinent departments to identify and assess potential areas of compliance risk.
Maintain effective documentation for compliance monitoring and communicate findings to stakeholders.

Operational Oversight:
Create and document internal processes and procedures to ensure standardized compliance practices across the organization.
Ensure entity completion of Own Risk and Solvency Assessment (ORSA).
Provide quarterly reports to the board regarding adherence to compliance KPIs.
Review and approve new Managing General Agents (MGAs); monitor ongoing compliance of MGAs.
Work with underwriting, data, finance, claims, and other functions, including London headquarters, on compliance matters.

The Role

Ensure the organization maintains a robust compliance framework that meets the expectations of group, local, and regulatory stakeholders. Deliver and implement compliance initiatives, risk assessments, and monitoring programs to minimize risk and identify potential exposure areas within the P&C insurance sector. This role requires close collaboration with teams across underwriting, operations and data, finance, claims, and London headquarters Compliance department. The role reports directly to the US Head of Compliance and works closely with the US General Counsel to ensure legal and regulatory alignment.

Responsibilities

Regulatory Compliance:
– Monitor and implement regulatory changes, including NAIC requirements, and state specific updates applicable to the business.
– Review and adjust group and local policies to ensure compliance; collaborate with Group Compliance Officer for amendments.
– Respond to regulatory requests from internal and external regulators.
– Work closely with legal counsel to monitor legal framework updates.
– Oversee the process of receiving, investigating, and resolving consumer complaints, ensuring all concerns are addressed promptly and in accordance with regulatory requirements and internal policies.
– Work with external vendors to manage insurance license renewals and filings, ensuring all licenses remain current and compliant with regulatory requirements.

Regulatory Filings & Data Reporting:
– Coordinate the preparation and submission of required regulatory filings, ensuring accuracy and timely delivery in accordance with applicable laws and regulations.
– Oversee the collection, validation, and reporting of data to regulatory bodies, maintaining robust records and supporting the organization’s transparency and accountability.

Underwriting Governance and MGA Oversite:
– Oversee the governance of underwriting teams and actively monitor internal thresholds and metrics to assess ongoing compliance, identify potential risks, and drive continuous improvement in underwriting processes.
– Provide guidance and training to underwriters on compliance-related matters and regulatory changes impacting underwriting.
– Execute audit plan for Managing General Agents (MGAs) by coordinating with external firms to review underwriting activities, documentation, and adherence to agreements. This includes scheduling regular audits, evaluating MGA compliance with established thresholds and metrics, and collaborating with to address any identified deficiencies. Ensure that all audit findings are clearly documented, communicated to relevant stakeholders, and that corrective actions are tracked and verified for completion.
– Assist in managing admitted product filings and maintain a comprehensive and up-to-date form library with regular auditing to ensure accuracy.

Advisory & Training:
– Provide compliance advice on new and existing products, business initiatives, and processes.
– Work with Group to deliver customized compliance training to staff to meet industry standards and regulatory expectations.
– Serve as a center of excellence for compliance matters, supporting staff queries.

Risk Management & Monitoring:
– Work with Group to conduct risk assessments and compliance monitoring of US Region.
– Collaborate with pertinent departments to identify and assess potential areas of compliance risk.
– Maintain effective documentation for compliance monitoring and communicate findings to stakeholders.

Operational Oversight:
– Create and document internal processes and procedures to ensure standardized compliance practices across the organization.
– Ensure entity completion of Own Risk and Solvency Assessment (ORSA).
– Provide quarterly reports to the board regarding adherence to compliance KPIs.
– Review and approve new Managing General Agents (MGAs); monitor ongoing compliance of MGAs.
– Work with underwriting, data, finance, claims, and other functions, including London headquarters, on compliance matters.

Symetra has an exciting opportunity to join our team as a Sr. Compliance Analyst!

About the Role

In this position, you will provide both product filing and operational compliance support for the Retirement (annuities) Division. You will identify and assess compliance issues, developing recommendations to promote long-term, disciplined growth. Additionally, you will consult on state filings strategy, preparing filing materials accurately and promptly.

You will offer superior analytical and project management support for nationwide initiatives, including conducting research, presenting recommendations to senior analysts or the leadership team, and assisting in implementing solutions. Collaboration with other departments will be frequent to ensure our products remain compliant and competitive.

Additional duties include developing and maintaining training materials and procedures, managing annual filings, implementing regulatory forms, and reviewing forms and marketing materials for state filings as appropriate.

What you will do

Coordinate and prepare accurate and timely filings materials for submission to state Departments of Insurance.
Research, interpret and apply laws, regulations, bulletins and filing requirements relating to Symetra products and research requests.
Assist in drafting policy and application forms that comply with state laws and regulations and prepare materials for filing.
Prepare product filings, statements of variability, forms listings, certifications and other documentation needed for filing forms and/or rates.
Research and respond to state inquiries/objections related to filings.
Prepare and disseminate filing status reports.
Independently research and consult on state-specific filing strategy, represent State Filings team/coordinate responses for nationwide research initiatives and projects.
Monitor tasks and timelines, evaluates risks, provide recommendations and solutions.
Provide subject-matter expertise on key initiatives across multiple product lines.
Support a wide range of projects for lines of business and/or with multi-disciplinary teams.
Independently manage technically demanding compliance projects with minimal supervision.
Identify and assess compliance issues and develop sound recommendations.
Work closely with business teams to provide ongoing support.
Advise business management on compliance issues with limited direction and assists business management in development of practices and procedures.
Act as a mentor to lower-level analysts by independent leadership with a group or team.

Why work at Symetra

“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra.” – Megan H., Deputy Chief Compliance Officer

“I chose Symetra because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both within your role and beyond—make it a great place to build your career.” – Alicia L., Claims Examiner

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview

The right candidate will serve as the Manager of the Property and Casualty Section within OIRF and be responsible for managing and supervising the operations of the Section. The right candidate will direct and oversee the review of property and casualty insurance rates, rules, and policy forms and contracts in Michigan for compliance with relevant laws, regulations, and Department policies and guidance.

Symetra has an exciting opportunity to join our team as a Sr. Compliance Analyst!

About the Role

As a Sr. Compliance Analyst, you will support the overall product lifecycle in Benefits Division products (Group Life, Disability, Supplemental Health, and/or Stop Loss). You will play a key part in bringing products to market quickly while ensuring regulatory compliance. As an Analyst on the team, you will participate in each phase of our product development and filing efforts – you will consult and provide recommendations on state filings strategy, prepare filings accurately and timely. You will participate in all phases of product development and state filing efforts—providing strategy input, preparing accurate and timely filings, and supporting nationwide compliance initiatives. This analyst collaborates across departments including Product, Legal, Actuarial, Underwriting, Operations, and Marketing.

What you will do

Coordinate and prepare accurate and timely filing materials for submission to state Departments of Insurance
Research, interpret and apply laws, regulations, bulletins and filing requirements relating to Symetra products and research requests
Assist in drafting state exception pages that comply with state laws and regulations
Format all material to the extent necessary for preparation for filing
Prepare filing memos, forms listings, certifications and other documentation needed for filing forms and/or rates
Assist with Marketing material process: research, review/filing
Manage coordination and timely submission of responses to state inquiries related to filings
Prepare data sets that feed our filing status reports (weekly/monthly/annually)
Independently research and consult on state-specific filing strategy, represent State
Filings team/coordinate responses for nationwide research initiatives and projects
Monitor tasks and timelines, evaluate risks, provide recommendations and solutions
Provide subject-matter expertise on key initiatives across multiple product lines
Provide assistance on key compliance projects on as-needed basis

Accessing and reviewing insurance related laws and regulations
Performing competitive research
Organizing and presenting competitive information in a meaningful format
Drafting basic product documents for new programs and creating state required forms to address compliance issues
Preparing support and compliance reviews, including forms checklists and transmittals for form filings, including drafting explanatory language
Working directly with state filings analysts
Corresponding directly with clients on project goals and results
Drafting form interrogatory responses
Recommending solutions and/or alternatives to clients
Keeping informed on industry trends, changes in the marketplace, etc.
Performing peer reviews
Assisting in the preparation of proposals for projects to meet clients’ needs
Preparing polished, professional, clear reports to present results/information
Invoicing clients

Job Description
Symetra has an exciting opportunity to join our Compliance team as a Compliance Director!

About the role

As a Compliance Director, you will lead compliance oversight for product filings and operational compliance across our Individual Life and Retirement (Annuities) divisions. This role is ideal for an experienced compliance leader with deep, hands-on knowledge of individual life insurance and annuity product development and filing processes.

You’ll partner with product development, operations, and distribution teams to ensure our products and business practices meet all regulatory requirements while supporting innovation and market competitiveness. This is a strategic leadership role that combines regulatory expertise, business acumen, and collaboration across functions to ensure compliance excellence and foster a strong culture of ethics and accountability.

What you will do

Lead compliance strategy and oversight for product development, product filings, and approval processes within Symetra’s Life and Annuities businesses.
Collaborate with product and actuarial teams to review new and modified product designs, marketing materials, and distribution strategies for regulatory compliance.
Prepare annual regulatory filings for Individual Life and Retirement products.
Oversee the preparation, submission, and management of state product filings, ensuring accuracy, timeliness, and alignment with evolving laws and regulations.
Provide proactive compliance guidance to business leaders on product features, operational practices, and emerging regulatory trends.
Develop and maintain policies, procedures, and controls that support compliant operations across the Individual Life and Retirement divisions.
Serve as a key liaison with regulators and industry groups, representing Symetra’s interests and promoting industry best practices.
Manage departmental staffing, budgets, and performance with a focus on developing a high-performing, collaborative team.
Advise executive management on compliance risks and mitigation strategies that align with business goals.
Review Individual Life and Retirement marketing materials and prepare advertising filings.

Why work at Symetra

“I truly believe there’s something for everyone at Symetra. No matter what your passion is, if you enjoy being part of something bigger than yourself and want to make a meaningful difference, this is the place for you. We’re more than just an insurance company—we’re a community with purpose.” – Joanne S., AVP Compliance

“We’re big enough to make an impact on the country, but small enough to care and know who you are and what you’re contributing to the organization. All new ideas are welcome!” Stephanie F., VP Customer Service & Operations

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview

The MIA’s Property and Casualty Unit is recruiting for an Insurance Analyst II or III in the Rates and Forms section. Responsibilities include performing timely and accurate reviews of Property & Casualty rate/rule and forms filings to ensure compliance with the Insurance Article and Code of Maryland Regulations (COMAR); communicating with filers to request support for or changes to provisions of filings; updating databases to reflect the most current activity on filings; reviewing and maintaining appropriate filing workflow to ensure timely handling of filings; and responding to questions concerning filing requirements and status.