Communications and Outreach Coordinator

The Insurance Compact Commission has an exciting opportunity for a Communications and Outreach Coordinator. We are looking for a team member who would enjoy working for an organization that supports insurance regulators, consumers, and insurance companies by improving the efficiency and uniformity of product filing review and approval in the ever-changing insurance marketplace. Are you driven to utilize your communication skills while delivering excellent service to build long-lasting rapport? If so, this is a perfect opportunity for you! This is a full-time position. There is flexibility in the location of this position either in our Washington D.C., Kansas City, Missouri office or remote!

Annual Salary: Competitive and commensurate with experience and location

Contract Admin Consultant

This position is responsible for acting as a lead individual contributor within the Contract Administration department, working to establish and maintain relationships with HCSC’s premier and high-end growth account management and customers. This position is responsible for driving key initiatives that materially advance the productivity of the team, including supporting special initiatives and projects, providing support and leadership for quality improvement initiatives, reporting and analysis, and acting as a product owner and key business stakeholder to ensure continuity of deliverables to stakeholders across Contract Administration functional areas. This position is dedicated to support the specialty group market space, including but not limited to bonafide associations, multi employer welfare arrangements, association health plans and similar account types.

Associate Insurance Examiner

Performs complex related duties involving review of insurance company policy and rate filings, examination of insurance companies’ market conduct and/or business practices or investigation and mediation of consumer complaints for compliance with relevant statutes and regulations; examine all related types of insurance policy forms based upon assigned functional area for new and unusual products; may conduct studies of cost, content and availability of various lines of insurance; may independently conduct investigation of complaints against insurance companies including complicated cases and issues; may lead or independently conduct market examinations of insurance companies for compliance with relevant state statutes and guidelines including rates charged and claims practices; may assist in the training of lower level examiners; prepares reports of examinations and/or investigations; assists in the preparation of material for criminal and/or administrative cases; may review loss reserve methodology including testing of underlying data and examining the adequacy of an insurer’s loss reserve; participates in the drafting of regulations and bulletins; performs related duties as required.

Annual Salary: $81,814* – $105,221/year (*New State Employees start at minimum of salary range)

Compliance Analyst

Sydney Consulting Group is pleased to announce the opening of a Compliance Analyst position. This position is critical to supporting our rapidly growing customer base and presents a unique opportunity for a qualified individual to join our team at the early stages of the company.

Applicants must be willing to perform the following, or similar, tasks:

-Compile and file insurance offerings via SERFF and IRFS
-Draft responses to Department of Insurance objections in a professional and timely manner
-Manage projects and clients as both a technical expert in contract development, insurance regulation, and general compliance strategy
-Develop and maintain relationships with clients as well as state regulators
-Contribute to a team environment that recognizes and values each individual
-Some travel

NEW POSITION: Unit Manager Compliance Drafting and Filing

Unit Manager Compliance Drafting and Filing
Unit Manager Contract Administrative Operations 2/19/21Full-Time RegularTX – Richardson

Job ID: BDP-1040957

This position is responsible for managing the unit responsible for the drafting and filing of documents with departments of insurance, production and maintenance and updating of documents to reflect changes in benefit structures and to maintain compliance with changing insurance regulations and statutory requirements. Manages the performance, overall quality, and resource allocation to support all product lines, including key sales support components of benefit selection through booklet delivery. Oversee the creation and maintenance of standard and custom booklets.

* Bachelor and 5 years relevant operations experience.
* 4 years experience in a position which requires leadership abilities, unit workflow coordination, personnel supervision/management, training, and sound independent decision-making.
* Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements and analytical skills.
* PC proficiency to include Microsoft Word, tracking, and various other software packages.
* Inspirational/Values Based Leadership Experience.
* Project management skills.
* Operations Experience.
* Customer service experience and acumen.
* Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.

* Knowledge of National Account contract specification and processing systems.
* Knowledge of corporate marketing practices, product lines and Par Plan operations.
* Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements and analytical skills.

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Expertise Other
Job Type Full-Time Regular
Location TX – Richardson

Resume Information
Apply here:

Senior Product Manager

Roles and responsibilities:

Accurately assesses and manages risk through knowledge of Asurion’s business and relevant issues, including reconciling the implication of past precedent with current and future needs.

Develops thorough understanding of Asurion’s business, processes and goals to provide innovative legal solutions that solve unique or challenging problems.

Handle complex to highly complex assignments; identify issues and opportunities for enhancements.

Utilize existing and when necessary create new solutions to resolve complex problems. Develop recommendations for effective business solutions.

Present recommendations for improvements to management.

Must have strong analytical skills and the ability to effectively interact with state regulatory agencies and internal and external partners.

The ability to construct written responses that are clear, accurate, persuasive and responsive to regulator’s inquiries.

Establish strong collaborative relationships with both external partners and internal cross functional internal teams, including actuarial partners, legal, program management, and underwriting.

Project or teamwork experience.

Analyzes and stays current with state and federal laws, regulations and new trends that affect the insurance industry and insurance filings requirements; and serves as a technical expert in these area(s) of practice.

Demonstrates good analytical skills and judgment to evaluate factual and qualitative information in complicated or novel situations.

Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc.

Compliance Analyst, Req# 13528

Our Compliance team is currently seeking a Compliance Analyst in our Worcester, MA location. This is a full time, exempt role.


This position will be responsible for designing, implementing and enforcing compliance strategy and programs that are effective in preventing and identifying misconduct or violations of government regulations or company policy. In addition, the role will involve compliance and ethics consulting, implementation, training, monitoring, investigation, remediation, and/or reporting. This role will routinely interact with internal management as well as external state regulators and examiners.


Interpret regulations and compliance related requirements by reviewing regulatory bulletins and utilizing a variety of research tools.

Communicate regulatory changes with business partners and aid in designing solutions to mitigate risk in support of compliant practices.

Assess risks and identify potential areas of compliance vulnerability throughout the enterprise. Provide oversight of corrective action plans developed through business unit self-audits and Compliance audits. Test and validate corrective actions to confirm mitigation plans have been properly implemented.

Participate in preparing materials and information required in response to internal and external regulatory audits and assist in preparing communication of responses for regulatory compliance audits.

Manage state issued data calls and surveys relevant to business (or company) and industry practices.

Independently review, prepare and submit accurate and timely filings of rates, rules and forms to state insurance departments. Serve on business projects as needed including new product development.

Communicate and follow-up on a regular basis with state insurance departments to negotiate and secure approvals of filings within established timeframes. Provide timely and frequent communication to affected business areas on status of filings in progress.

Prepare accurate and timely responses to insurance consumer complaints received from State Department of Insurance, social media and direct from consumers.

Interact professionally and communicate clearly with a diverse group of individuals including executives, managers, leaders, business partners, and external regulatory personnel.

Manages workload, prioritizes, and elevates issues where appropriate with little direction.


Minimum 5 years property and casualty insurance industry experience with personal lines, commercial lines and/or specialty expertise preferred; minimum of three years of proven claims, product, operations, underwriting and/or regulatory experience.
Insurance related compliance experience in risk assessment, testing and monitoring including knowledge of business processes and technologies desired.
Four-year undergraduate degree or equivalent work experience preferred.
Solid background in cross functional team work; experience working in a fast-paced, deadline driven environment.
Proven interpersonal, communication, analytical and project management skills.
Demonstrated problem-solving and decision-making skills. Solutions oriented approach.
Self-directed and able to prioritize competing deadlines while remaining focused and organized.
P&C industry and/or Compliance professional designation, certification or membership desired. Demonstrated adoption of a growth mindset with a passion for continuous improvement.
Proficient in Office 365 tools, SharePoint.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not a complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.


We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include:

Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
9 company holidays
Flexible work arrangements
On-site medical/wellness center (Worcester only)


The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.

Sr. Business Analyst, Req #13506

We are seeking a Sr. Business Analyst with insurance and data analytics skills to join our growing team in our Worcester, MA Headquarters.

Position Summary:

This analyst role will provide support of maintaining pricing information for multiple commercial lines products and provide analytical and quantitative support for product development, management reporting, and other research in support of the actuarial organization, with direction. Candidates should be capable of independently handling all aspects of routine filing preparation where standard actuarial support is required including extracting and integrating data from various resources to analyze and develop reports and spreadsheets.

This is a full-time, exempt role.

Responsibilities/Essential Functions:
• Monitor compliance with ISO, NCCI, State Rating Bureau filings, and recommend actions.
• Regularly review filing and rating materials to ensure accuracy and compliance.
• Provide support on routine insurance department inquiries.
• Perform liaison function between systems, compliance, and actuarial departments.
• Understand and draw inferences from data being collected.
• Analyze pricing or profitability data.
• Analyze company and industry experience as required.
• Design and prepare special reports and other data compilations as requested.
• Communicate with internal and external customers to discuss analysis results.
• Analyze, compile, and perform competitive analysis.
• Prepare preliminary recommendations with limited direction.
• Maintain pricing or policy management systems.
• Prepare and maintain documentation for processes.
• Adhere to and help create peer review guidelines.
• Perform other projects and assignments as directed.

Position Requirements:
• Bachelor’s degree.
• Experience in the Property/Casualty industry including experience working with state insurance department filings.
• Quantitative background and highly detail oriented.
• Familiar with Property/Casualty insurance rate making concepts.

Underwriting Manager

We are seeking an underwriter to lead the underwriting operations of Thimble, the industry’s compliant radicals, in the development of risk selection, implementation and offering of new products to a wider and more diverse customer base.
Role and Responsibilities:

Primary underwriting responsibilities for the Verifly Insurance Services, Inc. dba Thimble Insurance Services, a general agency, to include the following:
Ongoing development, revision, implementation, and maintenance of underwriting guidelines and coverage applications
Ensure adherence to underwriting guidelines and principles of Thimble
Underwriting referrals in accordance with Thimble standards
Assist claim adjusters with underwriting issues on claims where required
Assist in the development of initial filings for new products and filing updates for mature products that do the following:
Contain meaningfully unique features perceived highly valuable by our customer groups
Allow Thimble to grow significantly in the SMB market
Solve the basic insurance needs of our customer groups
Produce an acceptable underwriting profit
Monitor and manage Thimble’s underwriting risk to deliver target loss ratio while supporting Thimble’s mission and strategy
Identify necessary underwriting changes

Regulatory Compliance Manager

Nautilus Insurance Group is a strong underwriting Company and respected leader in the E&S industry. Our culture promotes creativity, integrity and respect, allowing us to attract and retain quality employees. Nautilus is a subsidiary of the W. R. Berkley Corporation, a Fortune 500 company recognized as one of the most respected names in the property casualty insurance industry. Nautilus writes Commercial Excess and Surplus Lines business in all 50 states.

About W. R. Berkley CorporationW. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.
The Regulatory Compliance team manages all compliance activities for 3 WRBC operating units, as well as being the E&S Regulatory Center for 5 E&S companies within WRBC.

Responsible for compliance matters for 3 operating units including data calls, market conduct exams, producer and adjuster licensing appointments and continuing education, and applications for admissions.
Manages intake workflow for 5 E&S companies, ensuring timely and proper treatment of urgent items such as lawsuits, subpoenas, and consumer complaints.
Responsible for legislative reviews.
Oversees clearing of OFAC exceptions.
Leads annual training for operating units on OFAC, adjuster licensing and CE updates, E Commerce and other topics.
Responsible for maintaining a strong and modern control environment, with proper risk mitigation procedures.
Coordinates the unit workflow by developing a trained, competent, well-motivated staff utilizing effective leadership and team building skills, providing training programs, career planning and implementing departmental objectives consistent with the company’s mission, vision and objectives.
Manages team of 3, including hiring, performance management, training, and oversight.
Provide support to all interdepartmental personnel as requested or assigned.
Complete special projects assigned by management.