INSURANCE COMPLIANCE SPECIALIST – PROPERTY / CASUALTY
JOB TASKS:
Drafting policy forms.
Preparing and filing policy forms with the state insurance departments
Researching Department of Insurance Bulletins, laws and regulations
Developing and maintain product filing content management for business areas.
Developing and maintaining state approval charts.
Responding to objections raised to filings which may involve revisions of policy forms and/or drafting of amendments.
Provide guidance and advice to management on compliance strategies.
QUALIFICATIONS:
Knowledge of and experience with filing Property / Casualty Insurance products.
Knowledge of and experience with SERFF
Must be able to learn quickly.
Exceptional attention to detail.
Strong oral, written, and overall communication skills.
Annual Salary: Part-time hourly
Business Coordination & QA Specialist
Chief Market Analyst
In this position you will manage a team of three Market Analysts with the goal to identify improper or illegal insurance activities which initiates market conduct audits, investigations, and examinations. The Chief Market Analyst interprets applicable laws, regulations, and standards to ensure analyses are appropriately conducted.
Some of what you’ll enjoy doing
Lead the Market Analysis Unit in reviewing over one thousand insurers annually
Oversee all market analysis activities to provide guidance and direction on market issues to your team
Approve staff analysis before the data is released into the NAIC database
Collaborate with other state’s insurance departments regarding market analysis issues of companies doing business in the state
Participate in national market analysis work groups and initiatives through the NAIC and other organizations, representing Washington State and the Commissioner
Conduct data surveys and make recommendations for further action based on the results
Qualifications
Required Qualification of this position include:
Bachelor’s degree in a related field such as business administration, public administration, or insurance (relevant professional work experience may be substituted on a year for year basis); AND
Five years of working knowledge of the insurance industry in an operational area such as underwriting, claims, internal audit, or customer service; AND
Three years of supervisory experience working with varied levels of employees including training new employees; AND
Intermediate skill level for Microsoft Word, Excel, PowerPoint, Access and Outlook.
Preferred/Desired Qualifications of this position include:
Related industry designations such as AIE, CIE, FLMI, CLU, CPCU, MCM, AIRC.
Demonstrated knowledge of the insurance industry, to include familiarity with insurance company operations.
Intermediate skill level with ACL and TeamMate software.
Three years regulatory experience in a similar position and unit.
Annual Salary: This is a Washington Management Service (Band 02) position. Salary depends on qualifications, with up to an annual maximum salary of $86,232.
DIRECTOR, MENTAL HEALTH PARITY AND NETWORK ADEQUACY
The Director provides leadership and policy input on issues impacting mental health parity and network adequacy. Monitors state and national laws, regulations, and policy issues related to mental health parity and network adequacy, determines whether issues are relevant, applicable, or adaptable to Maryland’s markets, and makes recommendations of policy changes. Proposes, reviews, analyzes, evaluates, and drafts bulletins, regulations, legislation, and internal agency guidance memoranda related to mental health parity and network adequacy; and completes special projects as requested by the Associate Commissioner for Life and Health.
Annual Salary: $65,857.00 – $105,735.00/year
Regulatory Auditor (Life & Health Insurance)
This position is responsible for reviewing, analyzing and make filing determinations on complex health, life and annuity insurance policy contract form, endorsement, rider, advertising, and rule and rate filings including evaluating the potential impact on the insurance-buying public.
Annual Salary: Minimum Salary: $38,110
Compliance Manager
Responsibilities
Manages insurance and consumer financial regulatory compliance activities, working closely with applicable stakeholders (Operations, Technology, Risk etc.). Provides guidance to the business about practical and effective solutions to regulatory compliance challenges.
Drives strategies and plans for continual enhancement of the Compliance Management System, as applicable to their assigned insurance and consumer financial protection laws / regulations and / or business processes or functional areas.
Fully knowledgeable of assigned insurance and consumer financial protection laws / regulations and / or business processes or functional areas, as well as a broad understanding of the entire Compliance function and the related business functions.
Evaluates business practices and monitors transactions to ensure that business is conducted in compliance with all applicable laws, regulations and internal policies and procedures; champions the escalation, tracking and successful and prompt closure of identified issues or concerns.
Cutting edge knowledge of new insurance and consumer financial protection laws, rules, products, technologies, and applications, and assesses implications for assigned areas.
Provides assistance in executing the insurance complaint management process from receipt to resolution.
Provides guidance in the development of regulatory compliance policies and procedures.
Qualifications
The candidate should have minimum of a bachelor’s degree. Advanced degrees or licenses, including an MBA, JD, and/or other certifications (e.g., CRCMP, CRCP, MCM, CIA, CPA) are a plus.
The candidate must have knowledge of the key National Association of Insurance Commissioners model regulations and related state insurance regulations and some knowledge of the Consumer Financial Protection Bureau and other consumer financial protection regulations.
The candidate should have excellent project management skills, strong writing, analytical and communication skills and be able to multi-task and complete projects on time.
The candidate should be a self-starter and organized; able to work independently, without supervision; able to solve problems and offer solutions; able to influence other stakeholders and drive results.
The candidate should have strong research skills, advanced skill in the use of Microsoft Word, Excel, PowerPoint, Outlook, and experience with on-line research systems.
The candidate should have experience developing and implementing regulatory compliance controls; also, should be able to construct and execute tests of regulatory controls (adequacy of design and effectiveness).
The candidate should have some experience in complaint handling; includes collaboration with stakeholders, reviewing for root cause, gathering, and assessing data for analytics and trending for distribution to management and other purposes.
Benefits
Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options for team members and their dependents
Up to 4% matching 401(k)
Tuition reimbursement
Continuing education
Bonus eligibility
Paid time off
Paid volunteer time
Senior State Filing Analyst
Please use the link to go to the job posting website and see complete details.
Senior State Filing / Product Development Analyst
We partner with many small, regional and national writers to support their day-to-day state filing and compliance needs and support their unexpected projects that need immediate attention. You will be joining an extraordinary and accomplished staff with decades of experience. Based on the applicants background they may assume lead responsibilities on certain projects.
Responsibilities
• Preparation and submission of rate, rule, and form filings
• Manage reminders and objections
• Work with clients to develop best approach and strategy
• Monitor filing status using our online management solution
• Review and take action on bureau circulars/bulletins
• Perform online and state research projects
• Assist with product development
• Take an active role as lead analyst for selected client base
• Communicate with clients and state DOI’s
Individual must have rate, rule, and form filing experience. They must also be accustomed with reviewing and monitoring bureau circulars and working with bureau based and independent programs. Qualified candidates must be detail oriented, analytical, accurate, organized, disciplined, able to work under time constraints, self-motivated, energetic, flexible, customer service oriented, and able to work independently as well as part of a team. In addition, candidate must be proficient with: SERFF, Florida Insurance Regulation Filing System (IRFS), Microsoft Office products (WORD & Excel) and other third-party industry applications. Excellent time management and communication skills are valuable.
*Workers Compensation experience a plus
Compliance Specialist – Personal Lines and eConsumer
KEY OBJECTIVES:
This individual is responsible for leading the compliance function for eConsumer products, including digital distribution, and for supporting the Personal Lines compliance function. The individual will develop and maintain an effective compliance program for eConsumer products by establishing compliance standards, raising awareness of compliance issues, investigating and addressing compliance issues, and implementing controls to monitor and prevent compliance deficiencies. The individual will also assist the Personal Lines Compliance Officer in developing and maintaining an effective compliance program for Personal Lines.
This individual will partner with the business unit and with other members of the Office of General Counsel, to monitor, test, and mitigate potential compliance deficiencies. This individual will also partner with Regulatory Affairs and Legal Counsel to properly respond, rebut and, if necessary, design action plans to address results of regulatory audits, complaints, or market conduct exam activity.
This individual will need strong interpersonal and diplomacy skills; but more importantly, will need to be flexible and adaptable to an evolving compliance function.
MAJOR DUTIES & RESPONSIBILITIES:
• Develop and execute the compliance strategy for eConsumer and assist the Personal Lines Compliance Officer to develop and execute the compliance strategy for Personal Lines;
• Develop and maintain relationships with, and provide timely guidance and advice to, the business units and their management teams;
• Develop knowledge of upcoming insurance regulatory changes related to consumer products, in particular the distribution of insurance via direct-to-consumer channels, particularly digital methods;
• Assist in providing training and awareness initiatives related to the sale and distribution of consumer products;
• Assist in the preparation of responses to regulatory inquiries, complaints, and examinations;
• Assist in the investigation of business unit related compliance issues or breaches in collaboration with NA CCO and other stakeholders;
• Partner with the business to ensure that compliance guidance is implemented, action plans are completed timely, and that proper controls are in place and effective;
• Conduct regular monitoring and testing of compliance controls in place within the business units;
• Oversee and advise on effective controls related to the monitoring of third parties;
• Conduct trending analysis using data analytics and other reporting mechanisms to identify potential issues;
• Assist in the rectification of any action items related to compliance issues found on Corporate Underwriting audits for the business units and monitor to ensure they are completed;
• Utilize Chubb IT systems and processes to review, screen, and clear potential sanction name matches; Report and escalate compliance issues and developments as required.
MINIMUM REQUIREMENTS:
• 5 years of insurance industry experience, primarily in the areas consumer products;
• Experience with digital distribution of insurance products;
• A college degree a plus;
• Demonstrated understanding of the insurance regulatory environment;
• Very strong analytical skills and ability to monitor for compliance issues, and understand “root causes” of compliance deficiencies and effectiveness of controls;
• Demonstrated ability to develop relationships;
• Ability to consistently execute and deliver results;
• Ability to manage multiple projects in a dynamic development environment;
• Strong knowledge of MS, Excel, PowerPoint Word; and legal/compliance research tools;
• Ability to manage multiple projects in a dynamic development environment; and
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. Chubb is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.
Compliance/QA Specialist
Functions and Responsibilities
Under minimal supervision, performs moderately complex quality reviews such as ensuring the accuracy of reporting related to background screening results, surplus lines reporting requirements, etc.
Performs specific targeted reviews and monitoring of designated processes and transactional activity.
Evaluates for accuracy, compliance, and consistent execution of internal processes and regulations to mitigate risk.
Acquires and applies knowledge of the regulatory environment to ensure proper compliance with federal and state laws.
Partner with the Chief Compliance Officer and Legal team to respond to and resolve consumer complaints.
Analyzes data to monitor trends, identify root cause, and escalates findings related to employee and process performance to develop action plans and drive business improvements.
Serve as an informal subject matter expert assisting the brands with quality, compliance and regulatory questions related to being compliant.
Provides recommendations to enhance internal procedures and/or internal controls.
Maintains and applies a proficient level of knowledge of related industry products, services, and processes.
Minimum Qualifications
2+ years of quality assurance or process improvement experience.
Previous experience working in a fast-paced financial services environment.
Demonstrated experience analyzing data, identifying trends, and recommending solutions.
Strong knowledge of FCRA requirements and/or insurance surplus lines state laws preferred.
Education Requirements
Bachelor’s Degree in Business or related discipline
Type
Full time
Location
Knoxville, Tennessee
Annual Salary: 45,000-55,000/yr