Research and evaluate state insurance laws regarding new and existing product filings as they pertain to property/casualty insurance products. Recommend changes to meet applicable state laws and regulations and assist in the development of new policy language. Communicate with state regulatory agencies as well as insurance clients. This is an hourly position. Location and hours of work can be flexible.

 Drafting policy forms.
 Preparing and filing policy forms with the state insurance departments
 Researching Department of Insurance Bulletins, laws and regulations
 Developing and maintain product filing content management for business areas.
 Developing and maintaining state approval charts.
 Responding to objections raised to filings which may involve revisions of policy forms and/or drafting of amendments.
 Provide guidance and advice to management on compliance strategies.

 Knowledge of and experience with filing Property / Casualty Insurance products.
 Knowledge of and experience with SERFF
 Must be able to learn quickly.
 Exceptional attention to detail.
 Strong oral, written, and overall communication skills.

Annual Salary: Part-time hourly

Business Coordination & QA Specialist

A cross-departmental role responsible for assuring a quality work product is delivered by our statistical unit, verifying robust documentation for customer support, and performing administrative and data support to the marketing unit.

Chief Market Analyst

In this position you will manage a team of three Market Analysts with the goal to identify improper or illegal insurance activities which initiates market conduct audits, investigations, and examinations. The Chief Market Analyst interprets applicable laws, regulations, and standards to ensure analyses are appropriately conducted.

Some of what you’ll enjoy doing

Lead the Market Analysis Unit in reviewing over one thousand insurers annually
Oversee all market analysis activities to provide guidance and direction on market issues to your team
Approve staff analysis before the data is released into the NAIC database
Collaborate with other state’s insurance departments regarding market analysis issues of companies doing business in the state
Participate in national market analysis work groups and initiatives through the NAIC and other organizations, representing Washington State and the Commissioner
Conduct data surveys and make recommendations for further action based on the results
Required Qualification of this position include:

Bachelor’s degree in a related field such as business administration, public administration, or insurance (relevant professional work experience may be substituted on a year for year basis); AND
Five years of working knowledge of the insurance industry in an operational area such as underwriting, claims, internal audit, or customer service; AND
Three years of supervisory experience working with varied levels of employees including training new employees; AND
Intermediate skill level for Microsoft Word, Excel, PowerPoint, Access and Outlook.

Preferred/Desired Qualifications of this position include:

Related industry designations such as AIE, CIE, FLMI, CLU, CPCU, MCM, AIRC.
Demonstrated knowledge of the insurance industry, to include familiarity with insurance company operations.
Intermediate skill level with ACL and TeamMate software.
Three years regulatory experience in a similar position and unit.

Annual Salary: This is a Washington Management Service (Band 02) position. Salary depends on qualifications, with up to an annual maximum salary of $86,232.


The Maryland Insurance Administration is recruiting for a Director, Mental Health Parity and Network Adequacy in the Life and Health Division. This position will provide leadership regarding mental health parity and network adequacy issues impacting health insurance products. The Director manages the timely and proper review of mental health parity compliance reports submitted by health insurance carriers for health benefit plans and network access plan filings for health benefit and dental plans, in compliance with Maryland laws and regulations. Evaluates the quality of review performed by supervisees in order to establish employee responsibility and understanding of Maryland requirements for mental health parity and network adequacy. Recommends and implements administrative actions based on analysis of mental health parity compliance reports and network access plans. Writes, reviews, and edits internal reports detailing the results of the analysis performed by unit staff on compliance reports and access plans. Provides recommendations to the Associate Commissioner for Life and Health for corrective action and other issues that arise as a result of these analyses. Proposes and drafts administrative orders and consent agreements for deficiencies and legal violations of the filed compliance reports and access plans.

The Director provides leadership and policy input on issues impacting mental health parity and network adequacy. Monitors state and national laws, regulations, and policy issues related to mental health parity and network adequacy, determines whether issues are relevant, applicable, or adaptable to Maryland’s markets, and makes recommendations of policy changes. Proposes, reviews, analyzes, evaluates, and drafts bulletins, regulations, legislation, and internal agency guidance memoranda related to mental health parity and network adequacy; and completes special projects as requested by the Associate Commissioner for Life and Health.

Annual Salary: $65,857.00 – $105,735.00/year

Regulatory Auditor (Life & Health Insurance)

This position serves Missourians by analyzing insurance policy documents to ensure compliance with statutes and regulations and to evaluate potential impact on consumers.

This position is responsible for reviewing, analyzing and make filing determinations on complex health, life and annuity insurance policy contract form, endorsement, rider, advertising, and rule and rate filings including evaluating the potential impact on the insurance-buying public.

Annual Salary: Minimum Salary: $38,110

Compliance Manager

OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable, and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.

Manages insurance and consumer financial regulatory compliance activities, working closely with applicable stakeholders (Operations, Technology, Risk etc.). Provides guidance to the business about practical and effective solutions to regulatory compliance challenges.
Drives strategies and plans for continual enhancement of the Compliance Management System, as applicable to their assigned insurance and consumer financial protection laws / regulations and / or business processes or functional areas.
Fully knowledgeable of assigned insurance and consumer financial protection laws / regulations and / or business processes or functional areas, as well as a broad understanding of the entire Compliance function and the related business functions.
Evaluates business practices and monitors transactions to ensure that business is conducted in compliance with all applicable laws, regulations and internal policies and procedures; champions the escalation, tracking and successful and prompt closure of identified issues or concerns.
Cutting edge knowledge of new insurance and consumer financial protection laws, rules, products, technologies, and applications, and assesses implications for assigned areas.
Provides assistance in executing the insurance complaint management process from receipt to resolution.
Provides guidance in the development of regulatory compliance policies and procedures.
The candidate should have minimum of a bachelor’s degree. Advanced degrees or licenses, including an MBA, JD, and/or other certifications (e.g., CRCMP, CRCP, MCM, CIA, CPA) are a plus.
The candidate must have knowledge of the key National Association of Insurance Commissioners model regulations and related state insurance regulations and some knowledge of the Consumer Financial Protection Bureau and other consumer financial protection regulations.
The candidate should have excellent project management skills, strong writing, analytical and communication skills and be able to multi-task and complete projects on time.
The candidate should be a self-starter and organized; able to work independently, without supervision; able to solve problems and offer solutions; able to influence other stakeholders and drive results.
The candidate should have strong research skills, advanced skill in the use of Microsoft Word, Excel, PowerPoint, Outlook, and experience with on-line research systems.
The candidate should have experience developing and implementing regulatory compliance controls; also, should be able to construct and execute tests of regulatory controls (adequacy of design and effectiveness).
The candidate should have some experience in complaint handling; includes collaboration with stakeholders, reviewing for root cause, gathering, and assessing data for analytics and trending for distribution to management and other purposes.

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options for team members and their dependents
Up to 4% matching 401(k)
Tuition reimbursement
Continuing education
Bonus eligibility
Paid time off
Paid volunteer time

Senior State Filing Analyst

You will support the timely approval and implementation of ISO filings, and related issues. You will be expected to maintain awareness of current filing issues and historical issues, review/assemble filings in SERFF, work with field staff for review of materials, communicate filing activity to internal stakeholders, research filing objections to support field staff, and contribute to the home office state filing team on day to day management of filing activity.

Please use the link to go to the job posting website and see complete details.

Senior State Filing / Product Development Analyst

Martin & Company is a leading industry consulting and advisor firm for the U.S. insurance market. Our core business segments include State Filings; Company Licensing; Compliance & Regulatory; Product Development; Actuarial Consulting and Competitive Intelligence. Our firm continues to see growth in all areas and we currently have an excellent opportunity in our State Filings, Regulatory and Product Development unit. We are seeking a qualified candidate to join the most experienced state filing team in the industry.

We partner with many small, regional and national writers to support their day-to-day state filing and compliance needs and support their unexpected projects that need immediate attention. You will be joining an extraordinary and accomplished staff with decades of experience. Based on the applicants background they may assume lead responsibilities on certain projects.


• Preparation and submission of rate, rule, and form filings

• Manage reminders and objections

• Work with clients to develop best approach and strategy

• Monitor filing status using our online management solution

• Review and take action on bureau circulars/bulletins

• Perform online and state research projects

• Assist with product development

• Take an active role as lead analyst for selected client base

• Communicate with clients and state DOI’s

Individual must have rate, rule, and form filing experience. They must also be accustomed with reviewing and monitoring bureau circulars and working with bureau based and independent programs. Qualified candidates must be detail oriented, analytical, accurate, organized, disciplined, able to work under time constraints, self-motivated, energetic, flexible, customer service oriented, and able to work independently as well as part of a team. In addition, candidate must be proficient with: SERFF, Florida Insurance Regulation Filing System (IRFS), Microsoft Office products (WORD & Excel) and other third-party industry applications. Excellent time management and communication skills are valuable.

*Workers Compensation experience a plus

Compliance Specialist – Personal Lines and eConsumer

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.


This individual is responsible for leading the compliance function for eConsumer products, including digital distribution, and for supporting the Personal Lines compliance function. The individual will develop and maintain an effective compliance program for eConsumer products by establishing compliance standards, raising awareness of compliance issues, investigating and addressing compliance issues, and implementing controls to monitor and prevent compliance deficiencies. The individual will also assist the Personal Lines Compliance Officer in developing and maintaining an effective compliance program for Personal Lines.

This individual will partner with the business unit and with other members of the Office of General Counsel, to monitor, test, and mitigate potential compliance deficiencies. This individual will also partner with Regulatory Affairs and Legal Counsel to properly respond, rebut and, if necessary, design action plans to address results of regulatory audits, complaints, or market conduct exam activity.

This individual will need strong interpersonal and diplomacy skills; but more importantly, will need to be flexible and adaptable to an evolving compliance function.

• Develop and execute the compliance strategy for eConsumer and assist the Personal Lines Compliance Officer to develop and execute the compliance strategy for Personal Lines;
• Develop and maintain relationships with, and provide timely guidance and advice to, the business units and their management teams;
• Develop knowledge of upcoming insurance regulatory changes related to consumer products, in particular the distribution of insurance via direct-to-consumer channels, particularly digital methods;
• Assist in providing training and awareness initiatives related to the sale and distribution of consumer products;
• Assist in the preparation of responses to regulatory inquiries, complaints, and examinations;
• Assist in the investigation of business unit related compliance issues or breaches in collaboration with NA CCO and other stakeholders;
• Partner with the business to ensure that compliance guidance is implemented, action plans are completed timely, and that proper controls are in place and effective;
• Conduct regular monitoring and testing of compliance controls in place within the business units;
• Oversee and advise on effective controls related to the monitoring of third parties;
• Conduct trending analysis using data analytics and other reporting mechanisms to identify potential issues;
• Assist in the rectification of any action items related to compliance issues found on Corporate Underwriting audits for the business units and monitor to ensure they are completed;
• Utilize Chubb IT systems and processes to review, screen, and clear potential sanction name matches; Report and escalate compliance issues and developments as required.
• 5 years of insurance industry experience, primarily in the areas consumer products;
• Experience with digital distribution of insurance products;
• A college degree a plus;
• Demonstrated understanding of the insurance regulatory environment;
• Very strong analytical skills and ability to monitor for compliance issues, and understand “root causes” of compliance deficiencies and effectiveness of controls;
• Demonstrated ability to develop relationships;
• Ability to consistently execute and deliver results;
• Ability to manage multiple projects in a dynamic development environment;
• Strong knowledge of MS, Excel, PowerPoint Word; and legal/compliance research tools;
• Ability to manage multiple projects in a dynamic development environment; and

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. Chubb is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

Compliance/QA Specialist

his position is responsible for the independent measurement, analysis, and review of internal business processes and compliance requirements for our payments, screening, and insurance divisions. Executes second-level reviews of business outputs which involve reviewing documentation and regulatory requirements to ensure activities are in line with business processes. Identifies and manages existing and emerging risks and ensures these risks are effectively identified, measured, monitored, and controlled. Partners with key stakeholders to identify areas of improvement, including identifying process enhancements. Provides routine reporting to leadership and participates in the planning, execution, and delivery of QA and compliance related initiatives.

Functions and Responsibilities

Under minimal supervision, performs moderately complex quality reviews such as ensuring the accuracy of reporting related to background screening results, surplus lines reporting requirements, etc.
Performs specific targeted reviews and monitoring of designated processes and transactional activity.
Evaluates for accuracy, compliance, and consistent execution of internal processes and regulations to mitigate risk.
Acquires and applies knowledge of the regulatory environment to ensure proper compliance with federal and state laws.
Partner with the Chief Compliance Officer and Legal team to respond to and resolve consumer complaints.
Analyzes data to monitor trends, identify root cause, and escalates findings related to employee and process performance to develop action plans and drive business improvements.
Serve as an informal subject matter expert assisting the brands with quality, compliance and regulatory questions related to being compliant.
Provides recommendations to enhance internal procedures and/or internal controls.
Maintains and applies a proficient level of knowledge of related industry products, services, and processes.

Minimum Qualifications

2+ years of quality assurance or process improvement experience.
Previous experience working in a fast-paced financial services environment.
Demonstrated experience analyzing data, identifying trends, and recommending solutions.
Strong knowledge of FCRA requirements and/or insurance surplus lines state laws preferred.

Education Requirements

Bachelor’s Degree in Business or related discipline


Full time


Knoxville, Tennessee

Annual Salary: 45,000-55,000/yr