Compliance Officer – Accident & Health


The Compliance Officer is responsible for the regulatory compliance function of Chubb’s North America Accident & Health division. The Compliance Officer will develop and maintain an effective regulatory compliance program by establishing compliance standards, raising awareness of compliance issues, and implementing controls to monitor, detect, and prevent compliance deficiencies. The Compliance Officer is a key point of contact on examinations and regulatory investigations. This individual will report to the North America Chief Compliance Officer.

• Develop and execute the compliance strategy.
• In conjunction with Regulatory Affairs, assist in NA A&H’s responses to regulatory examinations, regulatory inquiries and data call requests by gathering and reviewing data to be provided to regulators, follow up with business clients for timely and accurate information, and track response to requests to ensure company has met all regulatory expectations.
• Manage routine regulatory interactions and communications including tracking of remediation of exam and regulatory findings.
• Audit business for compliance with third party requirements, implementation of regulatory requirements, policies, and controls, and establish remediation plans for audit findings.
• Collaborate with the Chubb NA Compliance team in their conducting of CAR audits of the division, and with Chubb Program Services in their conducting of program audits.
• Manage knowledge of upcoming regulatory changes impacting underwriting and distribution practices and provide timely guidance of state and federal regulatory changes in coordination with Legal.
• Develop and maintain relationships with, and provide timely guidance and advice to, business partners.
• Lead the investigation of business unit related compliance issues or breaches in collaboration with Legal and other stakeholders.
• Review and advise on compliance requirements related to new products or business initiatives.
• Engage and collaborate with the NA A&H Business Compliance Manager (BCM) (designated business personnel within the NA A&H business division who is responsible for adherence to compliance protocols and requirements).
• Assist with sanctions related matters and inquiries.
• Partner with the Compliance Associates to ensure that compliance guidance is implemented, action plans are completed timely, and that proper controls are in place and effective.
• Conduct regular monitoring and testing of existing compliance controls;
• Oversee and advise on effective controls related to the monitoring of third parties.
• Conduct trending analysis using data analytics and other reporting mechanisms to identify potential issues.
• Report and escalate compliance issues and developments as required.
• Assist the NA CCO in compliance reporting requirements to various stakeholders.


• 10+ years of insurance industry experience, primarily in the areas of accident and health related products, with a strong business acumen; JD degree an asset but not required
• Minimum of 5+ years’ experience managing regulatory investigations, examinations, and data calls.
• Demonstrated understanding of the insurance regulatory environment including HIPAA, ERISA, COBRA, ACA, and PCI/data security requirements, as well as state insurance laws and regulations.
• Detail-oriented with effective follow-up skills.
• Strong analytical and technical skills in using data analytics to review audit results and data and understand “root causes” of compliance deficiencies and effectiveness of controls.
• Demonstrated ability to develop relationships with both internal and external stakeholders.
• Ability to prioritize competing demands and apply effective organization and time management skills.
• Ability to consistently execute and deliver results.
• Ability to manage multiple projects in a dynamic and constantly changing environment.
• Strong knowledge of MS Project, Excel, PowerPoint Word; and legal/compliance research tools.
• Occasional travel within the US is required.

Annual Salary: N/A

Contract Specialist

This position is located in Lombard, IL and is responsible for filing and obtaining approval from the state insurance departments for insurance policies and related forms issued by the company. Includes drafting product specific language in compliance with the laws of the states we conduct business in. This includes responding to State Insurance Department objections and all other correspondence. Conduct state statutory filings, data calls, and licensure filings. This position will review potential or actual positive match notifications of Office of Foreign Assets and Controls (OFAC) to ensure compliance. Includes evaluation, resolution or escalation of privacy issues affecting Dearborn group and affiliates. THIS IS A FLEX ROLE WORKING 3 DAYS IN THE OFFICE AND 2 DAYS FROM HOME.

Annual Salary: 47k-82k

Regulatory Compliance Specialist

What we look for – Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.

Markel Style – The Markel Style is what makes us stand out from our competitors. It’s our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style.

Job Summary – Markel Corporation, a Fortune 500 Insurance Holding Company is seeking top talent for an entry level position in Regulatory Compliance. Insurance experience is not required! The Regulatory Compliance Specialist’s primary responsibility will be to support our mission of maintaining regulatory compliance while meeting the business goals of efficiently bringing new personal lines products, expansions, and enhancements to market. The associate supports numerous, regulated specialty programs available countrywide with a great deal of opportunity for product differentiation.

Responsibilities include:
– Performs daily tasks independently under general direction, exercising judgment and discretion consistent with authority, and seeking guidance when appropriate.
– Develops subject matter expertise in, and is the regulatory liaison for, product filing requirements. Evaluates the impact of regulatory change on filing procedures and maintains documentation with minimal guidance.
– Prepares product filings in regulatory systems pursuant to state and internal procedures.
– Coordinates and submits other regulatory filings as assigned.
– Works closely and builds relationships with internal and external partners, and regulators.
– Assignments may also include:
— Handling some insurance rate, rule, form, and other regulatory filings independently through approval, seeking assistance when appropriate.
— Participating in ISO rule and form activities for admitted and surplus lines business as assigned.
— Regulatory liaison activities for internal and external partners.
— Assisting with complaints, market conduct exams, and other audits.
— Providing backup and assistance to team members.

Market Conduct Analyst

Continue to grow your career at Sentry, our best talent comes from within!
We pride ourselves on being the experts in what we do. And we need individuals who are experienced to be able to handle the more complex tasks that might come to the table. So, we’re hiring for a Market Conduct Analyst within our Corporate Compliance team to lead, coordinate, and support the market conduct examination and data call processes to meet the requirements associated with regulatory demands, inquiries, and actions.

What You’ll Do:

As a Market Conduct Analyst, you’ll serve as Sentry’s representative on all market conduct and enterprise-wide examinations, handling all aspects of the process. In addition, you’ll:

• Distribute, gather, and scrub all requested information from business units, answer questions throughout the process from various internal and external contacts, and draft and submit timely and accurate company resources
• Coordinate with business units to resolve and respond to issues or questions received by governing bodies
• Notify executives on exam and data call matters, ensuring leadership is properly informed of outcomes and penalties issued
• Review and understand applicable regulations to business practices ensuring regulatory responses and exams are timely and accurate
• Analyze exam metrics and compile reports to show findings and trends (i.e. costs, business turnover time, etc). Present findings to business area leadership
• Conduct market conduct research, identify regulators focus areas, and recognize consistent industry trends to ensure business units are prepared for governing bodies requests, making adjustments as necessary
• Develop and maintain positive and productive working relationships with insurance regulators and examiners
• Participate in projects with the compliance team and business units to improve the organization compliance practices based upon regulator feedback

What it Takes:
• Bachelor’s Degree or equivalent work experience
• 5+ years of related work experience
• Understanding of insurance regulatory requirements preferred
• Organizational skills to coordinate, request, and analyze information
• Proficient skill level in Excel, Business Objects or similar business intelligence tools
• Strong oral and written communication and presentation skills
• Analytical and research skills
• Ability to meet minimal travel requirements

What You’ll Receive:

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• To best support our associates and our culture, Sentry is happy to offer flexibility through a scheduled work from home (Monday and Friday)/in office days (Tuesday through Thursday) after we begin to return to the office.
• Generous Paid-Time Off plan for you to enjoy time out of the office.
• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
• Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
• Extensive Work-Life Resources to lend a helping hand.
• Sentry Foundation gift matching program to encourage charitable giving.
• Continue your education and career development through Sentry University (SentryU).

About Sentry:

All of us at Sentry—more than 4,000 associates—have various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We’re proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income.

Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry’s leading rating authority. Get ready to own your future at Sentry. Opportunities await.

Thank you for your interest in Sentry!

Manager, Compliance

The Manager, Compliance is responsible for oversight and implementation of compliance initiatives within a defined business unit. This role is responsible for assisting in the development of programs and strategies to ensure compliance with state and federal laws, regulations and company policies. Additionally, this role is responsible for promoting awareness of compliance matters.

Travelers offers a hybrid work location model that is designed to support flexibility. #LI-Hybrid

What Will You Do?

Act as Main Contact for Regulatory Bodies:
Serve as the enterprise and/or business group contact with state or federal regulatory agencies in partnership with the business and other internal constituents; engage on a broad range of topics and inquiries, including, but not limited to: market conduct exams, regulatory audits or investigations, and data calls.

Market Regulatory Activity:
Facilitate and provide direct oversight of all non-financial regulatory activities, from initial notice through closure in assigned states.
Draft and/or influence Travelers responses to inquiries, criticisms and alleged violations from regulators through collaboration with internal business, compliance and legal areas.
With oversight, may design, monitor and negotiate corrective actions and potential penalties.
Develop and report relevant market regulatory activity to business clients, such as Travelers results and/or trending industry analysis.

Advise, Consult, Train on Regulatory Matters/General Compliance Issues:
Research and conduct analysis on complex regulatory issues and work with assigned business areas to provide consultation and guidance on compliance and regulatory issues regarding the development of new and existing products, workflows and strategies.
Help to design, execute, and/or support compliance awareness training for the business.
Create and maintain various compliance procedures and internal protocols.
Collaborate with business partners to develop compliance solutions in response to compliance or regulatory discrepancies.

Compliance Assessment:
Work with business partners to identify regulatory compliance or control/workflow gaps through various proactive risk-based compliance techniques. Create recommendations and/or corrective action plans and monitor for completeness.

Market Regulatory Research and Trends:
Analyze and monitor competitor data and industry websites and participate in industry events to identify state or subject matter trends. Proactively assess specific compliance attributes that are the subject of regulatory criticism for competitors.
Support the development of product strategy and filings by conducting competitive analysis and research.
Develop and maintain understanding of state and/or federal regulatory climate. Communicate relevant market regulatory activity to influence regulatory response and business strategy.

Vendor & Third Party Regulatory Oversight:
In collaboration with business partners, may monitor performance of regulatory vendors and third-parties to ensure accuracy and adherence to regulatory requirements.
Perform other duties as assigned.

Annual Salary: Commensurate with experience

Regulatory Analyst

Acuity is seeking a Regulatory Analyst to ensure Acuity remains compliant with all laws, regulations, and court decisions surrounding Property and Casualty insurance which affect the company.

Make necessary updates to policy forms, manuals and related materials in response to changes in legal requirements applying to Acuity products.
Modify Acuity products in accordance with program changes made by form/rating bureaus and other departments at Acuity.
Analyze statutory, regulatory and judicial requirements in order to make recommendations involving products and procedures.
Work with personnel in other departments to assure that projects are completed accurately and in a timely manner.
Collaborate with Product Analysts to draft coverage forms for new products and coverages.
Collaborate with Product Analysts to develop rates and rules for new programs and/or product options.
Assist Marketing Assistants in making and submitting form/rate and rule filings with insurance departments.
Verify output of statistical reporting programs and submit reports to statistical agents on a timely basis.
Perform quality audits on data in statistical records and on statistical reports.
Regular and predictable attendance.
Perform other duties as assigned.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Annual Salary: Based on industry experience

Regulatory Analyst (Experienced)

Acuity is seeking an experienced Regulatory Analyst to ensure Acuity remains compliant with all laws, regulations, and court decisions surrounding Property and Casualty insurance which affect the company.

Make necessary updates to policy forms, manuals and related materials in response to changes in legal requirements applying to Acuity products.
Modify Acuity products in accordance with program changes made by form/rating bureaus and other departments at Acuity.
Analyze statutory, regulatory and judicial requirements in order to make recommendations involving products and procedures.
Work with personnel in other departments to assure that projects are completed accurately and in a timely manner.
Collaborate with Product Analysts to draft coverage forms for new products and coverages.
Collaborate with Product Analysts to develop rates and rules for new programs and/or product options.
Assist Marketing Assistants in making and submitting form/rate and rule filings with insurance departments.
Verify output of statistical reporting programs and submit reports to statistical agents on a timely basis.
Perform quality audits on data in statistical records and on statistical reports.
Regular and predictable attendance.
Perform other duties as assigned.

Annual Salary: Based on industry experience

Compliance Analyst

Historic company. Startup mentality.

As a Compliance Analyst at Badger Mutual Insurance, you can join a relationship-based company whose foundation was built upon compassion, protection, and fostering the education and success of our employees. Reporting to the Corporate Counsel, who has primary responsibility for compliance, you’ll be able to use your analytical, investigative, and decision-making skills to collaborate in this crucial role related to regulatory compliance in 10 states. Your work will have an impact across all departments of the company and offer variety in a dynamic area that is constantly evolving.

What Will You Do?

» Review various trade association publications and prepare summary reports of changes to statutes, regulations, and related issues
» Maintain the compliance database and calendar to ensure a timely response to data calls, regulatory inquiries, and statutory changes
» Conduct internal audits to ensure consistent policies and procedures are maintained and upheld, and assist with reevaluating work processes as needed
» Analyze market conduct reports and other compliance related bulletins to identify and communicate current regulatory trends
» Assist with conducting compliance related research and analysis and compiling information as needed
» Assist with preparing and distributing formal compliance notifications and other related projects

Job Requirements

» Bachelor’s degree in a related field or equivalent education and experience
» Excellent research and analytical expertise with critical thinking skills
» Strong writing, reading and comprehension skills
» Ability to logically communicate information (both written and verbally) to a variety of audiences
» Exceptional attention to detail and accuracy
» Ability to work independently with minimal supervision
» Possess great initiative, desire to learn, and organizational skills
» Proficient in Microsoft Office Suite software (Outlook, Word, Excel, PowerPoint)

Annual Salary: Based on experience

Regulatory Consultant – Product Compliance

This position is a high level individual contributor role accountable for driving and implementing the daily operations that support the Regulatory team’s core accountabilities, including product development, legislative compliance, regulatory and product form filings, regulatory examinations, regulatory inquiries and complaint resolution.

This role will exhibit a high degree of proficiency and skill in reading, analyzing, and interpreting laws, rules, and regulations, as well as other communications such as complaints and market conduct reports, to determine impact to the company.

While recommending and assisting with implementation of appropriate actions to maintain regulatory compliance, the incumbent will be actively engaged in monitoring team workflow, processes, and procedures, through day-to-day problem solving, management of competing priorities, risk identification and assessment, timely issue resolution, and technical coaching.

This position must interact and facilitate discussions with government authorities, company management, sales and field personnel, and related legal and technical resources within and outside the company.
Principal Duties and Responsibilities

Responds to complex inquiries and requests from state insurance departments, other state and federal regulators, and others both within and outside the Enterprise.
Researches, interprets, and applies laws, regulations, and bulletins.
Recommends appropriate actions in response to regulatory directives, bulletins and data calls and leads regulatory report filing initiatives.
Provides multi-level and multi-issue consulting and advisory services on regulatory matters.
Serves as subject matter expert on new product development initiatives and provides innovative drafting solutions while maintaining compliance with applicable laws and regulations. Responsible for drafting contract text and maintaining drafting history. Maintains awareness of industry developments in the insurance product space.
Negotiates complex product approvals with state departments of insurance.
Leads efforts to investigate, obtain information, and respond to complex consumer and insurance department complaints, and regulatory exams or inquiries, including performing risk assessments and identifying emerging trends or risk areas.
Utilizes strong project management skills to lead, manage, and deliver results for mid-to-large-size project initiatives within established timeframes and quality measures.
Documents, monitors, analyzes, and reports on regulatory activity, including developing and monitoring implementation of corrective action plans and identifying regulatory trends.
Provides strategic coaching and leadership to business areas and department personnel as needed to develop subject matter expertise in support of key regulatory accountabilities.
Summarizes and communicates issues to appropriate operational business partners and senior leaders.
Develops and maintains positive customer relationships, both internal and external, as well as cultivating and maintaining relationships with state regulators. Represents company at industry meetings to help advance company priorities.
Identifies and implements industry and company best practices.
May perform other duties as assigned.
Technical Duties and Responsibilities

Manages the day-to-day maintenance of SharePoint (or equivalent) sites and technology deliverables.
Creates organization-specific training documentation and conducts orientations, one-on-one training sessions, and overview of technology features and updates for the Regulatory team.
Job Specifications

Bachelor’s Degree or three to five years of related business experience plus a minimum of two years of regulatory experience
Strong strategic understanding of the insurance industry and the associated compliance and regulatory environment
Strong verbal and written communication skills. Adept at flexing communication style to suit various audiences
Excellent attention to detail
Demonstrated proficiency in problem solving and analytical thinking, with a results-focused orientation
Strong organizational and project management skills, including proven ability to manage multiple concurrent complex projects or priorities
Strong leadership qualities and interpersonal skills including demonstrated ability for successful partnering and building effective relationships across reporting levels and teams
Strong technical skills (especially Microsoft Office Suite and SharePoint or equivalent) and proficiency with data analytics and reporting
Strong, proven research skills. Adept at interpreting and applying laws, rules and regulations and performing analysis, anticipating barriers, and making appropriate and thoughtful recommendations for solutions
Proficiency in identifying, analyzing, and communicating about potential regulatory risk areas, with the ability to provide thoughtful input regarding remediation or mitigation strategies
Strong desire for continuous improvement, including identification of opportunities for process improvement
Self-motivated and proactive in seeking ways to add value
Familiarity with Unum Group and its insuring subsidiaries’ products, business processes and functional areas is preferred

Market Conduct Oversight Manager

Annual Salary: Up to $102,000 Annually