Officers
Officers
President
Holly Blanchard
Holly Blanchard | Regulatory Insurance Advisors, LLC
Holly Blanchard is the President of Regulatory Insurance Advisors, LLC (RIA), a consulting firm specializing in insurance regulatory matters and Enterprise Risk Management. Holly formed RIA in January 2016, along with her partner Pieter Williams. In her role, Holly provides services for state and federal regulators, and insurance carriers and oversees a team of dynamic individuals that provide exceptional regulatory guidance and consulting for our clients. Holly has over 20 years of insurance experience including extensive market conduct, Affordable Care Act (ACA), and overall regulatory expertise and experience.
Holly previously served as Life and Health Administrator for the Nebraska Department of Insurance (Department). In this capacity, Holly oversaw the Department’s product and rate operations for life and health insurance, including the Department’s implementation of the ACA. Holly also served as the Department’s Market Conduct Examiner in Charge where she managed Market Conduct Examinations for all lines of insurance.
Holly’s primary areas of consulting include: comprehensive market conduct examinations; specialty and targeted market conduct examinations; market conduct risk-assessments for insurers and regulators; creating examination best practices; ACA regulation; Mental Health and Substance Use Disorder parity regulation; product filing development and compliance; student health plan expertise; annuity suitability; market regulation training; sampling training; property and casualty; surplus lines; reinsurance and market regulation best practices for insurers and regulators.
Holly holds several industry designations, is a Past-President and Board of Director member for the Insurance Regulatory Examiner’s Society (IRES), and a past Board of Director member for the Association of Insurance Compliance Professionals (AICP). Holly also is actively involved in multiple committees and sub-committees of the National Association of Insurance Commissioners (NAIC). Additionally, she presents at National Trade Organization conferences frequently as a subject matter expert in varied insurance topics.
Vice President
Terri Hitchcock
Terri Hitchcock | Thimble
Terri Hitchcock’s insurance career has spanned the past 40 years, mostly on the insurance company side, in disciplines that include legal, compliance, underwriting, product design, company operations, reinsurance, and litigation management. She has been a member for AICP for 9 years and encourages those who have not yet joined to do so and take advantage of the incredible opportunities to develop professionally and to meet some incredibly talented industry professionals.
Past President
Stacy Koron
Stacy Koron | First Consulting
Stacy Koron has worked as an insurance compliance professional for over 20 years, both as a consultant and working in house at an insurtech. In her current role, Stacy assists clients with life, annuity, and health insurance product development, research, and general compliance consulting. She especially enjoys helping her clients bridge the gap between technology and regulation and find innovative solutions that move business forward.
Stacy is admitted to the bar in Kansas and Missouri.
Treasurer
Bri Dahl
Bri Dahl | NAMIC
Bri is a native Washingtonian with strong family roots in the region. She graduated from the same high school as her dad and grandpa. Her kids even go to the same schools now! Her insurance career began in 1999 with Mutual of Enumclaw. She spent 13 of her 21 years with the company in a compliance related role. Bri is currently part of the compliance team with the National Association of Mutual Insurance Companies (NAMIC). Her involvement with AICP began in 2007. Bri has served the Northwest Chapter as secretary, vice president, president, past president and regional director. She has served the national organization in several committee roles and as a long serving member of the Board of Directors. Bri is also the President and Director of Rainier Volleyball Club, a non-profit youth sports program in her area. In her spare time, Bri enjoys travel with her family and friends, hiking and any extra time she can get with her kids.
Secretary
Rona Platt
Rona Platt | Accelerant (Retired)
Directors
Directors
Region I
Jon Brynga
Jon Brynga | Allianz Global Corporate and Specialty
I have been working in insurance for over 40 years. Have been dedicated to compliance for over 35 years. Worked for major insurers like Aetna and Travelers but also for smaller insurers like Hanover and First Comp. Currently Product Leader at Allianz Global Corporate and Specialty. I live in Thompson, CT with my wife Doreen and 3 dogs and 3 cat. I am an avid gardener and dedicated Boston sports fan. I am a former UConn Huskie who managed the Football team for 4 years while at Storrs.
Region II
Nicole Calhoun
Nicole Calhoun | ProAssurance
Nicole Calhoun currently works for the ProAssurance Group in the Research and Development Department. Nicole has been a Regulatory Compliance Professional for the past 24 years with concentrations in the areas of statutory reporting, form and rate filings, broker licensing and appointments, third party liability claim settlement reporting and internal auditing. She is passionate about delivering excellent customer service to everyone she encounters.
She has been a member of AICP since 2008 contributing to the Conference Planning and Diversity, Equity, Inclusion and Belonging Committees.
Region III
Alexander Crawshaw
Alexander Crawshaw | Madison Consulting Group
Alex Crawshaw is an underwriter for Madison Consulting Group, with a focus on Workers Compensation and Commercial Auto, as well as a filings and compliance consultant for all property & casualty lines.. He has been with the company since 2010, a member of AICP since 2011, and Secretary of the Gulf States Chapter from 2019-2022.
Region IV
Lisa Sladek
Lisa Sladek | Goodville Mutual Insurance Group
Lisa Sladek serves as the Director of Product Compliance at Goodville Mutual Insurance Group and brings over 30 years of insurance industry experience. Lisa is responsible for national regulatory compliance and for the development of Goodville’s programs and products. Before joining Goodville in 2023, Lisa worked in the property/casualty industry in underwriting, product development, pricing, and regulatory compliance, both in technical and leadership capacities.
Region V
Dawn Wellenbrink
Dawn Wellenbrink | Standard Insurance
Dawn has worked in the insurance industry for over 16 years. As a Compliance Analyst, she’s been responsible for The Standard’s Individual Annuity suitability program; conducting and drafting the department’s annual audits, as well as providing the department’s suitability and replacement trainings. She reviews and files various products, forms and advertising materials, assists with data calls and market conduct exams, as well as drafting compliance advisories. Having worked on both sides of the business, she adds a unique perspective.
Dawn is a native Oregonian and has been married to her husband Scott for the past twenty-three years. She enjoys traveling, spending time with friends and family and hunting for vintage treasures.
Dawn has been a member of the Association of Insurance Compliance Professionals (AICP) since 2016 and was the acting Northwest Chapter Secretary from 2018 – 2021. This month she’s been elected as the chapter’s new Regional Director.
Region VI
Bianca Gagnon
Bianca Gagnon | Pacific Life Insurance Company
Bianca Gagnon currently works at Pacific Life Insurance Company as a Senior Product Compliance Analyst. She has over 18 years of experience in the insurance industry and her primary area of expertise is Annuities. She has participated in the Association of Insurance Compliance Professionals (AICP) since 2018. She initiated her role as the AICP Western Chapter Secretary in 2019.
Event Oversight Director
Roger Osgood
Roger Osgood - Chubb Insurance
Roger is a national Past President and active member of the Association of Insurance Compliance Professionals (AICP). He served the National Board of Directors as President, Vice President, and Regional Director. Roger also served the local chapter as Vice President, President and Past President. He continues to serve the Association focusing on regulator participation for chapter Education Days and AICP’s Annual Conference.
Roger has his AINS designation from The Institutes and his ACP and CCP designations from the Association of Insurance Compliance Professionals. He received his MBA from Southern New Hampshire University and his Bachelor of Arts degree in Business from Saint Anselm College in Manchester, NH.
Learning & Development Director
Dave Milligan
Dave Milligan | Athene
David has been in the insurance industry for over thirty years, over twenty-seven of those in the compliance field. Currently he holds the position of Manager, Compliance at Athene USA. In this role he oversees the daily operation of the Consumer Resolution Team (CRT) and Agent Behavior Review Team (ABRT).
David has previously held various compliance leadership roles at other insurance companies, including American Equity Investment Life Insurance Company, Aviva Life Insurance Company (formerly AmerUs Life Insurance Company), and American Life and Casualty In his role at these companies, he was responsible for developing, implementing, and monitoring compliance and market conduct policies, procedures and guidelines for the company, governing the marketing, sales, and administration practices of the companies products. He also teamed with various departments of the company to implement and integrate compliance programs into the day-to-day operations of the company.
David is a member of the Association of Insurance Compliance Professionals (AICP), having served in numerous capacities including Regional Director of the Heartland Chapter, and President, Vice-president and Past President of the Heartland Chapter. Additionally, he has served on many national and chapter committees. David is the recipient of the AICP’s Robert W. Lennon Award, the highest recognition bestowed by the AICP to an individual who has demonstrated outstanding service to the Association and the insurance compliance industry He has also been a member of the Life, Health & Compliance Association (LHCA), having served as the chairperson of that organization’s Executive Committee. Dave also was recognized with the LHCA’s Don Edde Award, recognizing his commitment to “Professional Excellence, Active Participation, Leadership and Improvement of the Association.”
David has been a regular presenter and panelist for various industry organizations on compliance issues, including the ACLI, AICP, CEFLI and the LHCA. Additionally, he has spoken and provided continuing education classes at Drake University’s Kelley Insurance Center numerous times on compliance and ethics in the insurance industry.
David has earned the FLMI, ACS, AIAA and AIRC designation from LOMA. He earned his CCP and ACP designations from the AICP.
David is a 1984 graduate of Grand View University, Des Moines, IA. His earned a bachelor’s degree in Business Administration with an emphasis in Human Behavioral Science.
Regulatory Affairs Director
Pieter Williams
Peter Williams | Regulatory Insurance Advisors, LLC
Pieter is the General Counsel & Chief Operating Officer for Regulatory Insurance Advisors, LLC (“RIA”). In this capacity, Pieter provides regulatory and compliance consulting services for insurers, state and federal regulators, and oversees operations of RIA. Pieter started with RIA in July 2016. His prior experience includes 16 years as an attorney for Unum Group with the majority of time as Senior Regulatory Counsel, two years as a litigation attorney in private practice, and serving as a law clerk for the State of Alaska. Pieter has over 20 years of insurance regulatory and compliance experience.
Pieter’s primary areas of consulting include: management and resolution of market conduct examinations, including multi-state and collaborative regulatory actions; HIPAA excepted insurance product regulation; producer licensing and oversight; advertising compliance; drafting of legislation and regulations; audit training for market regulation; insurer compliance programs and corporate risk frameworks; product development and state product and rate filings; cybersecurity best practices; risk-based financial regulation; international insurance regulation; long-term care rate and solvency regulation; market regulation best practices for insurers and regulators; and advocacy relating to insurer and regulator market regulation interests.
Pieter resides in Freeport, Maine with his wife, Christiane, and their dogs.
Committee Chairpersons
Committee Chairpersons
Brand & Marketing
Sean Cox
Sean Cox | First Consulting and Administration
Sean has been with First Consulting since 1995 and during that time has progressed through many different roles within the firm, including performing filing services, managing these filing teams, product drafting, advertising compliance, licensing and marketing. Experience includes group and individual life, annuity and health filings, personal and commercial property and casualty filings, and general compliance matters. Sean has held numerous regional and national officer positions within the AICP, received the AICP President’s Award, and is a frequent speaker for multiple organizations.
Conference Planning – Chair
Roger Osgood
Roger Osgood | Chubb Insurance
Roger is serving as Vice President and Compliance Officer for Chubb North America’s Major Accounts, Small Business, Westchester, and Surplus Lines businesses. He partners with the business units, compliance managers, and other members of the NA Legal and Compliance to monitor, test, and mitigate potential compliance deficiencies.
Roger is a national Past President and active member of the Association of Insurance Compliance Professionals (AICP). He served the National Board of Directors as President, Vice President, and Regional Director. Roger also served the local chapter as Vice President, President and Past President. He continues to serve the Association focusing on regulator participation for chapter Education Days and AICP’s Annual Conference.
Roger has his AINS designation from The Institutes and his ACP and CCP designations from the Association of Insurance Compliance Professionals. He received his MBA from Southern New Hampshire University and his Bachelor of Arts degree in Business from Saint Anselm College in Manchester, NH.
Conference Planning – Vice Chair
Laura Panesso
Laura Panesso | Insurance Services Office, Inc.
Laura Panesso has 25 years in the insurance industry, holding various positions of increasing responsibility in data management and analysis, analytic product management, and government relations with Insurance Services Office, Inc.. In her current position as Assistant Vice President – State Relations, Laura is responsible for all insurance department interactions including filings, education, outreach, and relationship management, provides leadership in the regulatory acceptance of Risk Analyzer, telematics, and other advanced analytics to facilitate customer adoption and use, and manages ISO’s statistical agent functions.
Ms. Panesso received her Bachelor of Science degree in Applied Mathematics from New Jersey Institute of Technology, a Master of Arts in History of Technology, Environment and Medicine from Rutgers University, obtained the CPCU designation in 2015, and the Associate in Insurance Data Analytics (AIDA) designation in 2017.
Conference Planning – Consulting
Machael Heise
Machael Heise | Ethos Technologies Inc.
Machael Heise is currently the Insurance Product Manager with Ethos Technologies Inc. For over 20 years, Machael has worked in the insurance industry at a major carrier, as a consultant, and at an insurtech start-up. Her compliance experience includes product development for life, annuity, and supplemental health products for individual and group lines of business. Machael has been a long time member of the Association of Insurance Compliance Professionals (AICP), serving as the Western Chapter Treasurer for several years.
Diversity, Equity, & Inclusion
Alicia Crenshaw
Alicia Crenshaw | Acceptance Insurance
Alicia Crenshaw is the Senior Director of Compliance for Acceptance Insurance headquartered in Nashville, TN. She is the regulatory contact for Acceptance’s 17 business states and coordinates responses to inquiries, audits, and surveys from state departments of insurance and federal regulatory agencies. Alicia is also responsible for insuring the completion of corporate-wide required trainings in the areas of claims, fraud, and ethical conduct as well as the promotion of compliance with laws and regulations. Prior to Acceptance, she worked as an attorney before transitioning to the insurance industry as an auditor and compliance professional. She received her undergraduate degree from Florida A &M University and a J.D. from the University of Georgia.
Finance
Bri Dahl
Bri Dahl | NAMIC
Bri is a native Washingtonian with strong family roots in the region. She graduated from the same high school as her dad and grandpa. Her kids even go to the same schools now! Her insurance career began in 1999 with Mutual of Enumclaw. She spent 13 of her 21 years with the company in a compliance related role. Bri is currently part of the compliance team with the National Association of Mutual Insurance Companies (NAMIC). Her involvement with AICP began in 2007. Bri has served the Northwest Chapter as secretary, vice president, president, past president and regional director. She has served the national organization in several committee roles and as a long serving member of the Board of Directors. Bri is also the President and Director of Rainier Volleyball Club, a non-profit youth sports program in her area. In her spare time, Bri enjoys travel with her family and friends, hiking and any extra time she can get with her kids.
Governance
Dan Cotter
Daniel Cotter, JD | Dickinson Wright
Dan is an experienced attorney who has served in a variety of legal roles in his career, including as general counsel of a large life insurance company, as well as extensive experience in private practice. Dan’s mix of clients includes insurance companies and other financial institutions, IT and consulting companies, and nonprofits. He has been working on privacy and cybersecurity issues since 1996, including development of terms and conditions and disclaimers on Fortune 500 websites in the late 1990s. He has been the chief privacy officer of several companies and law firms, and has extensive experience as in-house counsel. Dan is experienced in dealing with complex insurance regulatory issues and transactions, and substantial reorganizations of holding company systems. Throughout his career, he has negotiated thousands of contracts from simple to complex, including outsourcing. He also has substantial experience with internal investigations and employment-related issues.
Learning & Development
Dave Milligan
Dave Milligan | Athene
David has been in the insurance industry for over thirty years, over twenty-seven of those in the compliance field. Currently he holds the position of Manager, Compliance at Athene USA. In this role he oversees the daily operation of the Consumer Resolution Team (CRT) and Agent Behavior Review Team (ABRT).
David has previously held various compliance leadership roles at other insurance companies, including American Equity Investment Life Insurance Company, Aviva Life Insurance Company (formerly AmerUs Life Insurance Company), and American Life and Casualty In his role at these companies, he was responsible for developing, implementing, and monitoring compliance and market conduct policies, procedures and guidelines for the company, governing the marketing, sales, and administration practices of the companies products. He also teamed with various departments of the company to implement and integrate compliance programs into the day-to-day operations of the company.
David is a member of the Association of Insurance Compliance Professionals (AICP), having served in numerous capacities including Regional Director of the Heartland Chapter, and President, Vice-president and Past President of the Heartland Chapter. Additionally, he has served on many national and chapter committees. David is the recipient of the AICP’s Robert W. Lennon Award, the highest recognition bestowed by the AICP to an individual who has demonstrated outstanding service to the Association and the insurance compliance industry He has also been a member of the Life, Health & Compliance Association (LHCA), having served as the chairperson of that organization’s Executive Committee. Dave also was recognized with the LHCA’s Don Edde Award, recognizing his commitment to “Professional Excellence, Active Participation, Leadership and Improvement of the Association.”
David has been a regular presenter and panelist for various industry organizations on compliance issues, including the ACLI, AICP, CEFLI and the LHCA. Additionally, he has spoken and provided continuing education classes at Drake University’s Kelley Insurance Center numerous times on compliance and ethics in the insurance industry.
David has earned the FLMI, ACS, AIAA and AIRC designation from LOMA. He earned his CCP and ACP designations from the AICP.
David is a 1984 graduate of Grand View University, Des Moines, IA. His earned a bachelor’s degree in Business Administration with an emphasis in Human Behavioral Science.
Membership
Nancy Campbell
Nancy Campbell | Regulatory Insurance Advisors, LLC
Nancy Campbell is a Senior Examiner for RIA Consulting, LLC. She has been in the insurance industry for over 35 years. Her broad experience includes working for a brokerage, a general agency, the State of Washington Office of the Insurance Commissioner, an insurer, and managing general agency. Nancy’s expertise is in market regulation for life, health, and annuities.
Nancy is married to her husband Jim Sabado. They have two dogs, Mojo and Georgia. In her spare time, you can find Nancy cheering for the Seattle Seahawks and working with her favorite charity, Fanz 4 Good. In 2022, Nancy was inducted into Pro Football’s Ultimate Fan Association. Nancy and her husband Jim especially enjoy traveling, with visits to places across the US, Mexico, England, and the Dominican Republic.
Student Engagement
Paula Pallozzi
Paula Pallozzi | AIPSO
Paula Pallozzi joined AIPSO in August 2020 as AIPSO’s first Regulatory Affairs Director. AIPSO provides critical services to the Automobile Insurance Residual Markets across the country from plan management and administration to rate filings, manual revisions, financial and statistical analysis to name a few. Paula serves as AIPSO’s liaison with state insurance regulatory authorities and the National Association of Insurance Commissioners (NAIC). She collaborates with AIPSO’s Legal & Compliance Services team, Residual Market Governing Committees, and other AIPSO departments/units to ensure compliance with applicable laws and regulations on both the state and federal level.
Paula has an extensive body of insurance regulatory experience spanning over 37 years with the Rhode Island Insurance Division. She began her career in 1982 as an entry level licensing examiner and rose through the ranks to Associate Director. In that capacity, she was responsible for consumer services & policy forms and rate filings unit, and assisted in the drafting of regulations and legislation, and testified before Rhode Island’s General Assembly.
Paula has served on various boards and commissions at both the state and national levels. She represented Rhode Island on NAIC working groups working with state insurance regulators from across the country and collaborated with industry and consumer groups on a myriad of property and casualty issues. Paula served as the RI Insurance Division’s ex officio representative on the Rhode Island Automobile Insurance Plan’s Governing Committee, the RI Worker’s Compensation Advisory Council, and the RI Property & Casualty Guaranty Fund to name a few. After retiring from the Rhode Island DOI in March 2019, Paula joined the NAIC as a Consultant where she assisted in promoting and growing participation in the NAIC Insurance Regulator Professional Designation Program, which augments the necessary talent, tools, and resources required by state Insurance Departments.
Paula is a long-standing AICP member, both as a regulator where she participated in numerous regulator panel sessions and now as an Industry member. Paula serves as Chair of AICP’s Student Engagement Committee and is an active member of the AICP New England Chapter.
Paula graduated Cum Laude with a major in Accounting from the University of Rhode Island in 1982, and earned two professional designations from the NAIC, Associate Professional in Insurance Regulation and Senior Professional in Insurance Regulation. In 2007 Paula was the recipient of the NAIC Paul DeAngelo Professional Development Scholarship. In 2017, Paula was awarded the NAIC’s Robert Dineen Award, recognized for Outstanding Service and Contribution to the State Regulation of Insurance. Paula resides in Providence RI, is married with 2 adult children and 2 grandchildren.
