Officers
Officers
Vice President
Holly Blanchard
Holly Blanchard - Regulatory Insurance Advisors, LLC
Holly Blanchard is the President of Regulatory Insurance Advisors, LLC (RIA), a consulting firm specializing in insurance regulatory matters and Enterprise Risk Management. Holly formed RIA in January 2016, along with her partner Pieter Williams. In her role, Holly provides services for state and federal regulators, and insurance carriers and oversees a team of dynamic individuals that provide exceptional regulatory guidance and consulting for our clients. Holly has over 20 years of insurance experience including extensive market conduct, Affordable Care Act (ACA), and overall regulatory expertise and experience.
Holly previously served as Life and Health Administrator for the Nebraska Department of Insurance (Department). In this capacity, Holly oversaw the Department’s product and rate operations for life and health insurance, including the Department’s implementation of the ACA. Holly also served as the Department’s Market Conduct Examiner in Charge where she managed Market Conduct Examinations for all lines of insurance.
Holly’s primary areas of consulting include: comprehensive market conduct examinations; specialty and targeted market conduct examinations; market conduct risk-assessments for insurers and regulators; creating examination best practices; ACA regulation; Mental Health and Substance Use Disorder parity regulation; product filing development and compliance; student health plan expertise; annuity suitability; market regulation training; sampling training; property and casualty; surplus lines; reinsurance and market regulation best practices for insurers and regulators.
Holly holds several industry designations, is a Past-President and Board of Director member for the Insurance Regulatory Examiner’s Society (IRES), and a past Board of Director member for the Association of Insurance Compliance Professionals (AICP). Holly also is actively involved in multiple committees and sub-committees of the National Association of Insurance Commissioners (NAIC). Additionally, she presents at National Trade Organization conferences frequently as a subject matter expert in varied insurance topics.
Past President
Nancy Campbell
Nancy Campbell
Nancy Campbell has been in the insurance industry for over 34 years. Most recently, Nancy was the Compliance Director at Assurance IQ, LLC, an insurance agency that provides solutions for life, health, property & casualty, Medicare, pet insurance, mortgage, and personal finance. Prior to her most recent position, she was employed as Compliance Director with Symetra Life Insurance Company providing compliance oversight over individual life and annuities, with a focus on annuity suitability, replacements, and third-party distribution through banking channels. Nancy also was the Examiner-in-Charge for Life and Health Market Conduct for the State of Washington for several years, as well as Operations Manager and Customer Service Representative for two insurance brokerages.
In her free time, Nancy enjoys traveling and Seattle Seahawks football. Her favorite travel destinations include Las Vegas, Maui, London, and Mexico. As a season ticket holder of the Seahawks since 2005, Nancy and her husband Jim, through their involvement with various charities and NFL events, have met many fans from other cities and enjoy visiting other NFL cities to see friends and hosting friends during the NFL season. Their travels to see Seahawks games have included trips to San Francisco, Arizona, two trips to New York (once for Super Bowl XLVIII), and to London.
Nancy is also involved in charity work with the National MS Society, Mary’s Place, and Fanz 4 Good (formerly 12s Helping 12s).
Treasurer
Bri Dahl
Bri Dahl - NAMIC
Bri is a native Washingtonian with strong family roots in the region. She graduated from the same high school as her dad and grandpa. Her kids even go to the same schools now! Her insurance career began in 1999 with Mutual of Enumclaw. She spent 13 of her 21 years with the company in a compliance related role. Bri is currently part of the compliance team with the National Association of Mutual Insurance Companies (NAMIC). Her involvement with AICP began in 2007. Bri has served the Northwest Chapter as secretary, vice president, president, past president and regional director. She has served the national organization in several committee roles and as a long serving member of the Board of Directors. Bri is also the President and Director of Rainier Volleyball Club, a non-profit youth sports program in her area. In her spare time, Bri enjoys travel with her family and friends, hiking and any extra time she can get with her kids.
Regional Directors
Regional Directors
Great Lakes Chapter
Ron Nelson
Ron Nelson - Ascot
Ron is an accomplished insurance professional with over a decade of experience and a diverse background. He has strong compliance, product and regulatory expertise. He is known for his excellent work ethic, and strong leadership skills.
Gulf States Chapter
Alexander Crawshaw
Alexander Crawshaw - Madison Consulting Group
Alex Crawshaw is an underwriter for Madison Consulting Group, with a focus on Workers Compensation and Commercial Auto, as well as a filings and compliance consultant for all property & casualty lines.. He has been with the company since 2010, a member of AICP since 2011, and Secretary of the Gulf States Chapter from 2019-2022.
Heartland Chapter
Lori DenHerder
Lori DenHerder - Sammons Financial Group
Lori DenHerder, Assistant Vice President – Compliance Investigations has over 23 years of experience in the life, health and annuity insurance industry. She currently oversees the Complaint Investigations and Special Investigations Units at Sammons Financial Group. Ms. DenHerder has experience with underwriting, complaint handling, market conduct exams, product filing, advertising review, legislative research and overall insurance compliance knowledge. Ms. DenHerder has over 17 year of experience in investigating various insurance fraud schemes involving providers, insureds and agents, internal employee fraud, and was the AML Compliance Officer and Privacy Officer at her prior organization. Ms. DenHerder has previously served as Vice President and President of the Heartland Chapter of AICP and currently serves as a Regional Director for AICP. Ms. DenHerder has 8 insurance designations and also holds a Bachelor’s Degree in Sociology with a minor in Criminal Justice from Iowa State University.
Lori DenHerder,
- BS – Iowa State University – Sociology and Criminal Justice (Minor)
- ACP- Association Compliance Professional (Association of Insurance Compliance Professionals)
- FLMI- Fellow, Life Management Institute (LOMA)
- ACS- Associate Customer Service (LOMA)
- HIA- Health Insurance Associate (AHIP)
- HCSA-Healthcare Customer Service Associate (AHIP)
- HIPAAA- Health Insurance Portability and Accountability Associate (AHIP)
- HCAFA- Health Care Anti-Fraud Associate  (AHIP)
- CHP- Certified HIPAA Professional (ECFC)
Mid-Atlantic Chapter
Jean Moriarity
Jean Moriarity - AFLAC
Jean has been a member of AICP and the MidAtlantic Chapter since 2008. She has served  in multiple roles as a Chapter Board Officer including treasurer, secretary, Vice President and 2 years as President. She currently serves as Past President and Regional Director.
Jean’s career in the insurance industry has spanned over a 33 years.  She has worked at two start up companies building national portfolios of group life, health and disability health products from the ground up. Both were sold to fortune 500 companies, one for $8 billion and one for $200 million. Jean has a strong network or regulator contacts and industry professionals and believes AICP has helped to expand her network and industry knowledge.
 Jean has worked at multiple insurance companies including U.S. Healthcare, Aetna, and Zurich as a Life and Health Compliance Director specializing in the regulatory development of employee benefit plans. She has held multiple compliance roles such as product development, company licensing, advertising compliance, policy development, and product and rate filings. Currently she is the Director of Contract Development in AFLAC’s Group Life and Disability Division.
Jean has earned the designations of Associate Compliance Professional and Certified Compliance Professional. Â She has a Bachelor of Science Degree from Temple University and lives in suburban Philadelphia.
Midwest Chapter
Lisa Sladek
Lisa Sladek - Goodville Mutual Insurance Group
Lisa Sladek serves as the Director of Product Compliance at Goodville Mutual Insurance Group and brings over 30 years of insurance industry experience. Lisa is responsible for national regulatory compliance and for the development of Goodville’s programs and products. Before joining Goodville in 2023, Lisa worked in the property/casualty industry in underwriting, product development, pricing, and regulatory compliance, both in technical and leadership capacities.
New England Chapter
Rachel Galasso
Rachel Galasso - Markel Specialty
Rachel has been an AICP member since 2014 and has many years of experience in the Property & Casualty insurance industry. This experience includes everything from agency relations to product regulatory compliance. She is currently a Sr. Regulatory Compliance Specialist at Markel Specialty.
Rachel has served the AICP in numerous capacities including:
- Regional Director – 9/2019 to present
New England Chapter Past President:Â 2017 – 2018
New England Chapter President: 2016 – 2017
New England Chapter Vice President: 2015 – 2016
- National Committees: Education (L&D), ATLaS and Chapter Outreach
Rachel is currently pursuing the Associate Compliance Professional (ACP) designation with a concentration in property & casualty through the AICP. She has also earned an AINS designation and just recently starting working towards an Associate in Regulation and Compliance (ARC™) from The Institutes Risk & Insurance Knowledge Group.
Rachel has been an active member of the following groups or committees. The American Property Casualty Insurance Association, Product Steering Committee, Life & Health Compliance Association, Massachusetts Justice of the Peace Association and the Association of Notaries.
Northwest Chapter
Dawn Wellenbrink
Dawn Wellenbrink - Standard Insurance
Dawn has worked in the insurance industry for over 16 years. As a Compliance Analyst, she’s been responsible for The Standard’s Individual Annuity suitability program; conducting and drafting the department’s annual audits, as well as providing the department’s suitability and replacement trainings. She reviews and files various products, forms and advertising materials, assists with data calls and market conduct exams, as well as drafting compliance advisories. Having worked on both sides of the business, she adds a unique perspective.
Dawn is a native Oregonian and has been married to her husband Scott for the past twenty-three years. She enjoys traveling, spending time with friends and family and hunting for vintage treasures.
Dawn has been a member of the Association of Insurance Compliance Professionals (AICP) since 2016 and was the acting Northwest Chapter Secretary from 2018 – 2021. This month she’s been elected as the chapter’s new Regional Director.
South Central Chapter
Terri Hitchcock
Terri Hitchcock - Thimble
Terri Hitchcock’s insurance career has spanned the past 40 years, mostly on the insurance company side, in disciplines that include legal, compliance, underwriting, product design, company operations, reinsurance, and litigation management. She has been a member for AICP for 9 years and encourages those who have not yet joined to do so and take advantage of the incredible opportunities to develop professionally and to meet some incredibly talented industry professionals.
Western Chapter
Bianca Gagnon
Bianca Gagnon - Pacific Life Insurance Company
Bianca Gagnon currently works at Pacific Life Insurance Company as a Senior Product Compliance Analyst. She has over 18 years of experience in the insurance industry and her primary area of expertise is Annuities. She has participated in the Association of Insurance Compliance Professionals (AICP) since 2018. She initiated her role as the AICP Western Chapter Secretary in 2019.
Committee Chairpersons
Committee Chairpersons
Brand & Marketing
Sean Cox
Sean Cox - First Consulting and Administration
Conference Planning – Chair
Machael Heise
Machael Heise - Ethos Technologies Inc.
Machael Heise is currently the Insurance Product Manager with Ethos Technologies Inc. For over 20 years, Machael has worked in the insurance industry at a major carrier, as a consultant, and at an insurtech start-up. Her compliance experience includes product development for life, annuity, and supplemental health products for individual and group lines of business. Machael has been a long time member of the Association of Insurance Compliance Professionals (AICP), serving as the Western Chapter Treasurer for several years.
Conference Planning – Vice Chair
Roger Osgood
Roger Osgood - Chubb Insurance
Roger is serving as Vice President and Compliance Officer for Chubb North America’s Major Accounts, Small Business, Westchester, and Surplus Lines businesses. He partners with the business units, compliance managers, and other members of the NA Legal and Compliance to monitor, test, and mitigate potential compliance deficiencies.
Roger is a national Past President and active member of the Association of Insurance Compliance Professionals (AICP). He served the National Board of Directors as President, Vice President, and Regional Director. Roger also served the local chapter as Vice President, President and Past President. He continues to serve the Association focusing on regulator participation for chapter Education Days and AICP’s Annual Conference.
Roger has his AINS designation from The Institutes and his ACP and CCP designations from the Association of Insurance Compliance Professionals. He received his MBA from Southern New Hampshire University and his Bachelor of Arts degree in Business from Saint Anselm College in Manchester, NH.
Conference Planning – Consulting
Laura Helvey
Laura Helvey - Milliman, Inc.
Laura has been with Milliman for eight years and has experience as both an underwriter and compliance consultant. She specializes in UCAA filings and assisting with underwriting guidelines. Laura also works extensively with group and individual life and annuity products.
Diversity, Equity, & Inclusion
Alicia Crenshaw
Alicia Crenshaw - Acceptance Insurance
Alicia Crenshaw is the Senior Director of Compliance for Acceptance Insurance headquartered in Nashville, TN. She is the regulatory contact for Acceptance’s 17 business states and coordinates responses to inquiries, audits, and surveys from state departments of insurance and federal regulatory agencies. Alicia is also responsible for insuring the completion of corporate-wide required trainings in the areas of claims, fraud, and ethical conduct as well as the promotion of compliance with laws and regulations. Prior to Acceptance, she worked as an attorney before transitioning to the insurance industry as an auditor and compliance professional. She received her undergraduate degree from Florida A &M University and a J.D. from the University of Georgia.
Finance
Bri Dahl
Bri Dahl - NAMIC
Bri is a native Washingtonian with strong family roots in the region. She graduated from the same high school as her dad and grandpa. Her kids even go to the same schools now! Her insurance career began in 1999 with Mutual of Enumclaw. She spent 13 of her 21 years with the company in a compliance related role. Bri is currently part of the compliance team with the National Association of Mutual Insurance Companies (NAMIC). Her involvement with AICP began in 2007. Bri has served the Northwest Chapter as secretary, vice president, president, past president and regional director. She has served the national organization in several committee roles and as a long serving member of the Board of Directors. Bri is also the President and Director of Rainier Volleyball Club, a non-profit youth sports program in her area. In her spare time, Bri enjoys travel with her family and friends, hiking and any extra time she can get with her kids.
Governance
Dan Cotter
Daniel Cotter, JD - Dickinson Wright
Dan is an experienced attorney who has served in a variety of legal roles in his career, including as general counsel of a large life insurance company, as well as extensive experience in private practice. Dan’s mix of clients includes insurance companies and other financial institutions, IT and consulting companies, and nonprofits. He has been working on privacy and cybersecurity issues since 1996, including development of terms and conditions and disclaimers on Fortune 500 websites in the late 1990s. He has been the chief privacy officer of several companies and law firms, and has extensive experience as in-house counsel. Dan is experienced in dealing with complex insurance regulatory issues and transactions, and substantial reorganizations of holding company systems. Throughout his career, he has negotiated thousands of contracts from simple to complex, including outsourcing. He also has substantial experience with internal investigations and employment-related issues.
Learning & Development
Terri Hitchcock
Terri Hitchcock - Thimble
Terri Hitchcock’s insurance career has spanned the past 40 years, mostly on the insurance company side, in disciplines that include legal, compliance, underwriting, product design, company operations, reinsurance, and litigation management. She has been a member for AICP for 9 years and encourages those who have not yet joined to do so and take advantage of the incredible opportunities to develop professionally and to meet some incredibly talented industry professionals.
Membership
Cole Finchen
Cole Finchen - Assurance IQ
I began my career as a Compliance Auditor working at a TPA on behalf of the Western Conference of Teamsters Pension Trust in 2014. In 2017 I began my dedicated insurance journey as a Compliance Analyst at Symetra, and now happily work as a Compliance Director at Assurance IQ, focusing on the CRMP program. I live just south of Seattle with my fiancée, our two dogs and two cats.
Student Engagement
Paula Pallozzi
Paula Pallozzi - AIPSO
Paula has an extensive body of insurance regulatory experience spanning over 37 years with the Rhode Island Insurance Division. She began her career in 1982 as an entry level licensing examiner and rose through the ranks to Associate Director. In that capacity, she was responsible for consumer services & policy forms and rate filings unit, and assisted in the drafting of regulations and legislation, and testified before Rhode Island’s General Assembly.
Paula has served on various boards and commissions at both the state and national levels. She represented Rhode Island on NAIC working groups working with state insurance regulators from across the country and collaborated with industry and consumer groups on a myriad of property and casualty issues. Paula served as the RI Insurance Division’s ex officio representative on the Rhode Island Automobile Insurance Plan’s Governing Committee, the RI Worker’s Compensation Advisory Council, and the RI Property & Casualty Guaranty Fund to name a few. After retiring from the Rhode Island DOI in March 2019, Paula joined the NAIC as a Consultant where she assisted in promoting and growing participation in the NAIC Insurance Regulator Professional Designation Program, which augments the necessary talent, tools, and resources required by state Insurance Departments.
Paula is a long-standing AICP member, both as a regulator where she participated in numerous regulator panel sessions and now as an Industry member. Paula serves as Chair of AICP’s Student Engagement Committee and is an active member of the AICP New England Chapter.
Paula graduated Cum Laude with a major in Accounting from the University of Rhode Island in 1982, and earned two professional designations from the NAIC, Associate Professional in Insurance Regulation and Senior Professional in Insurance Regulation. In 2007 Paula was the recipient of the NAIC Paul DeAngelo Professional Development Scholarship. In 2017, Paula was awarded the NAIC’s Robert Dineen Award, recognized for Outstanding Service and Contribution to the State Regulation of Insurance. Paula resides in Providence RI, is married with 2 adult children and 2 grandchildren.